Telerecruiter
American Red Cross - San Juan, PR

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Recruit prospective blood donors from a variety of sources by phoning individuals, groups, organizations, businesses, churches and schools. Contact previous, special, apheresis or whole blood donors to increase the frequency of donations and increase the number of donors at fixed sites or mobile unit blood drives to meet the collections goals. Positively impact the quality of service to donors and groups, increasing the availability of blood products. Coordinate reminder calls, follow-up, logging of data, maintenance of records and special projects to achieve established goals. C oordinate support of community and business donor groups to assure a positive image of the ARCBS.

Perform all duties and responsibilities in compliance with standard operating procedures, Safety Quality Identity Potency Purity (SQUIPP), regulations outlined in the Code of Federal Regulations (CFR), Occupational Safety and Health Administration (OSHA) and other applicable Federal, state and local regulations.

Qualifications:
High school diploma or equivalent required. Minimum one year of telephone and customer service or telemarketing experience is preferred. Computer experience, excellent customer service and problem-solving skills required. Effective verbal communication skills, the ability to work with potentially difficult customers, and work in a fast paced environment is required.

American Red Cross - 2 years ago - save job - copy to clipboard
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The humanitarian mission of the American Red Cross connects us to people and communities across the nation and around the world. The common...