Quality Engineer
Chrysler Group LLC - Auburn Hills, MI

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The Chrysler Quality Organization is currently seeking a Quality Engineer professional to join our Quality Organization's Customer Satisfaction Team at Chrysler's corporate headquarters in Auburn Hills, Michigan. This position offers the selected candidate an opportunity to be an integral part of company whose focus is to change the automotive landscape. The Quality Engineer professional is responsible for identifying root cause and implementing corrective actions for customer satisfaction issues relating to engine and adaptation components.
The selected individual will have experience in managing cross-functionally and possess a broad knowledge of the entire automotive engineering, manufacturing and quality landscape. Additionally, the Quality Engineer will present outstanding teamwork, interpersonal and communication skills. The candidate must be high-energy, hands-on individual with strength of convictions -- a self-confident leader who, in part due to his/her personal presence, style and demeanor, effectively sells ideas and solutions to others. Moreover, this person must have unquestioned integrity.

SPECIFIC RESPONSIBILITIES OF THE ROLE ARE:
  • Partner with platform management to execute new program delivery
  • Manage resources to resolve launch quality issues and manage continuous improvement activities
  • Develop program specific quality strategies using benchmark product information
  • Provide an assessment of the external supplier designs and manufacturing processes
  • Ensure launched products exceed customer expectations
  • Plan, prioritize, set goals and manage multiple projects in a technical and business environment
  • Represent the "Voice of the Customer" to the vehicle and powertrain teams
  • Gather warranty claim information from outside network (e.g. J. D. Powers, Consumer Reports, dealer networks) to determine root cause of quality issues and develop corrective actions as warranted
  • Review process issues of manufacturing facilities to ensure quality initiatives are maintained
  • Initiate corrective actions pertaining to engineer design(s) for permanent resolution
  • Plan, prioritize, set goals and manage multiple projects in a technical and business environment
  • Strong communication skills to support meetings at all levels of the company, including senior leadership
  • Establish partnerships both internally and externally and to influence without direct authority
  • Commitment and dedication in delivering a premier product to the consumer
  • Represent the "Voice of the Customer" to the platform teams
  • Contribute or drive team success by clarifying expectation and minimizing political hurdles
  • Demonstrate unwavering commitment to delivering results and champion achievements
  • Exhibit a willingness to do things differently and consistently translate ideas into actions that deliver results
  • Strong interpersonal skills with ability to work in a team environment
In 2008, the Quality Organization within Chrysler became its own standalone function. Since then, the group has more than tripled in size. This growth is a testament to the commitment of Chryslers' senior management to produce a top-rated quality product. In setting high standards in the six types of quality: reliability, dissatisfaction, regulatory, perceived, performance, and service, Chrysler's product line and customer experience has improved dramatically. The teams within the Quality Organization are empowered to improve customer satisfaction for their system or area. As a result, Chrysler now has the best quality in the 73-year history of the company.

Basic Qualifications:
  • Bachelor's degree or higher in Engineering
  • Experience in an engineering, quality or manufacturing role
  • Powertrain, driveline, chassis, and/or controls experience
  • Proficiency in MS Office suite
Preferred Qualifications:
  • 5 years engineering, quality or manufacturing experience in powertrain systems
  • Mechanical or Electrical Engineering
  • Powertrain engineering experience

Chrysler - 17 months ago - save job - block
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