Provides technical support and guidance on a variety of business related hardware/software products via telephone or desk site. Provides computer support including software/hardware installation, configuration and upgrades. Serves as back-up to Help Desk Coordinator. May provide a basic level of network support.
Provide ad hoc support to video conference coordinators as needed.
Back up machines.
Apply image to machines.
Windows 7, Office 2010.
Ability to follow standard processes and procedures.
Abt Associates - 18 months ago