Do you enjoy working with customers and building professional relationships?
Do you thrive in a fast pace office environment?
If so, we would love to speak with you about joining our professional outsourcing team!
Ricoh is currently looking for career-oriented individuals to help provide entry-level office support services within our customer locations. The Senior On-Site Customer Service Specialist's primary focus is building relationships with customers while providing important office support. In this position you will be responsible for providing copy/print services, mail services, shipping and other office related tasks. To help you thrive, Ricoh provides an award-winning training program, an excellent support structure and a comprehensive benefits package.
* Runs high volume copy machines and performs binding and finishing work.
* Ensures convenience copiers are working properly, checking for quality via daily inspections. Clears paper jams and informs technicians of specific problems.
* Performs all repair service on customer copier equipment.
* Maintains records for management reports and inventories of supplies needed.
* Distributes office supplies, fax transmissions and mail to company personnel and/or designated drop-off points as required.
* Calculates charges for jobs performed and maintains some billing logs.
* Responds to and coordinates all service calls required by customer.
*Provides conference room set up for conference rooms and meeting.
*Candidate will be cross trained in mailroom for mail deliveries and key operator functions.
* May perform filing duties in conjunction with specific customer requests.
QUALIFICATIONS (Education, Experience, and Certifications)
* The ideal candidate will have basic Microsoft Office skills.
* 1-2 years of related work experience is required.
* High School Diploma or GED is required.
* Exceptional customer service skills are a must!
* Must be able to lift a minimum of 65lbs.
* Must possess strong analytical skills and attention to detail.
* Shipping and Receiving experience a plus, especially in Fed Ex overnight processing.
* Must have strong communication skills and ability to interact with customers and key contact
* Related copy/mail/clerical experience is preferred.
If you want to demonstrate and develop your talents, Ricoh offers an excellent career path and the chance to work with a dynamic team and company! For immediate consideration, please apply online.
We are an Equal Opportunity Employer, M/F/D/V
Ricoh - 17 months ago