Care Management Associate
Aetna - Little Rock, AR

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Support comprehensive coordination of medical services including Care Team. Promotes/supports quality effectiveness of Healthcare Services. Work directly with the client.

EDUCATION
The highest level of education desired for candidates in this position is a High School diploma, G.E.D. or equivalent experience.

FUNCTIONAL EXPERIENCES
Office Support/Correspondence / Reports/1-3 Years
Customer Service/Customer Service - Member Services - Traditional products/1-3 Years
Communications/Employee communications/1-3 Years

TECHNOLOGY EXPERIENCES
Call Management/ACD (Automatic Call Distribution)/1-3 Years/End User
Reporting Tools/Business Objects/1-3 Years/End User
Computer Operations/System and Console Operations/1-3 Years/End User

REQUIRED SKILLS
Service/Demonstrating Service Discipline/FOUNDATION
General Business/Communicating for Impact/ADVANCED
General Business/Turning Data into Information/FOUNDATION

DESIRED SKILLS
Service/Working Across Boundaries/FOUNDATION
Benefits Management/Encouraging Wellness and Prevention/ADVANCED

ADDITIONAL JOB INFORMATION
This position will be an on-site position in Little Rock, AR working directly with the client.

Aetna does not permit the use of tobacco related products or drugs in the workplace.

Aetna - 21 months ago - save job - block
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Aetna is about more than just doing a job. This is our opportunity to re-shape health care for America and across the globe. We are...