Support comprehensive coordination of medical services including Care Team. Promotes/supports quality effectiveness of Healthcare Services. Work directly with the client.
The highest level of education desired for candidates in this position is a High School diploma, G.E.D. or equivalent experience.
Office Support/Correspondence / Reports/1-3 Years
Customer Service/Customer Service - Member Services - Traditional products/1-3 Years
Communications/Employee communications/1-3 Years
Call Management/ACD (Automatic Call Distribution)/1-3 Years/End User
Reporting Tools/Business Objects/1-3 Years/End User
Computer Operations/System and Console Operations/1-3 Years/End User
Service/Demonstrating Service Discipline/FOUNDATION
General Business/Communicating for Impact/ADVANCED
General Business/Turning Data into Information/FOUNDATION
Service/Working Across Boundaries/FOUNDATION
Benefits Management/Encouraging Wellness and Prevention/ADVANCED
ADDITIONAL JOB INFORMATION
This position will be an on-site position in Little Rock, AR working directly with the client.
Aetna does not permit the use of tobacco related products or drugs in the workplace.
Aetna is about more than just doing a job. This is our opportunity to re-shape health care for America and across the globe. We are...