Mail Processing services - On-Site Services Specialist
Ricoh - Clemson, SC

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Do you enjoy working with customers and building professional relationships? Do you thrive in a fast pace office environment? If so, we would love to speak with you about joining our professional outsourcing team! POSITION PROFILE Ricoh is currently looking for career-oriented individuals to help provide entry-level office support services within our customer locations. The On-Site Customer Service Specialist's primary focus is building relationships with customers while providing important office support. In this position you will be responsible for providing copy/print services, mail services, shipping and other office related tasks. To help you thrive, Ricoh provides an award-winning training program, an excellent support structure and a comprehensive benefits package. JOB DUTIES AND RESPONSIBILITIES * Runs high volume copy machines and performs binding and finishing work. * Ensures convenience copiers are working properly, checking for quality via daily inspections. Clears paper jams and informs technicians of specific problems. * Performs all repair service on customer copier equipment. * Maintains records for management reports and inventories of supplies needed. * Distributes office supplies, fax transmissions and mail to company personnel and/or designated drop-off points as required. * Calculates charges for jobs performed and maintains some billing logs. * Responds to and coordinates all service calls required by customer. * May perform filing duties in conjunction with specific customer requests.
QUALIFICATIONS (Education, Experience, and Certifications) *
  • The ideal candidate will have basic Microsoft Office skills, a High School Diploma or equivalent experience. *
  • Exceptional customer service skills are a must! *
  • Related copy/mail/clerical experience is preferred.
If you want to demonstrate and develop your talents, Ricoh offers an excellent career path and the chance to work with a dynamic team and company! For immediate consideration, please apply online.

Ricoh is an EEO/Affirmative Action Employer -- M/F/Disability/Veteran

About this company
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Ricoh Americas represents Japan's Ricoh Company in Central America, North America, and South America. The unit markets, sells, and...