Community Outreach Associate
Escambia County - Pensacola, FL

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Performs community outreach, customer service and communications with the Community Redevelopment Districts and HUD eligible neighborhoods.

Examples of Duties:

Assist in the coordination and continuance of the CRA’s customer service program, including general customer requests for CRA/CDBG service areas.
Develop and maintain CRA website and as applicable assist Department with web information
Prepare newsletters, releases and announcements relative to the CRA activities.
Assist with community outreach, neighborhood meetings or other public events to promote Escambia County Community Revelopment Agency.
Assist the Department with general communication needs (ie. fliers, newsletters, remarks and photos); maintain communication with CRA and Department staff assigned to projects; take photographs of CRA events; attend public forum and board meetings as necessary; coordinate CRA survey program to assist in community feedback, including preparing performance measures for analysis.
Plan, track, and promote community events.
Prepare PowerPoints and single page publications, including fliers, brochures and promoting CRA programs;
Assist the Emergency Operations Center ESF 5 in the event of an emergency, providing planning assistance, data gathering and analysis,

Perform other duties of a similar nature and level.


Training and Experience:
High School Diploma or equivalent (G.E.D.) ; or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.

A bachelor's degree in Communications, Journalism, Marketing, Public Relations, Advertising, Business or related field is preferred.

Licensing Requirements:
Valid Florida Operator's License

Knowledge of:
Public information, media relations and journalism principles and practices;
Research and reporting methods;
Publication design and layout principles;
Crisis Communication principles;
Understanding of different media types (radio, TV, print and electronic);
Special event planning and promotion principles;
General County services, department functions, and services;

Public relations principles and practices.
Community outreach and organizing

Skill in:
Using a computer and related software applications;
Providing public relations;
Prioritizing work and activities in assigned area of responsibility;
Preparing, writing and editing;
Planning and coordinating events;
Preparing presentation materials;
Communication, interpersonal skills as applies to interaction with coworkers, supervisor, the general public, etc. to exchange or convey information.
Ability to work congenially productively and coorperatively with all facets of society.

Supplemental Information:

Physical Requirements:
Reaching, standing, walking, lifting, fingering, grasping, talking, hearing, seeing and repetitive motions.

Light Work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for Sedentary Work and the worker sits most of the time, the job is rated for Light Work.

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