AutoReqId 137311BR Responsibilities Come join a leader in the travel industry, American Express! We currently have career opportunities available for Travel Counselors. A Corporate Travel Counselor is responsible for timely and accurate servicing of American Express Business Travel services for corporate clients. Responsible for providing business travel arrangements including air/rail transportation, hotels, and auto rentals. Ability to counsel clients on efficient routes, lowest available fares, exchange rates, travel products and services, while ensuring optimum customer service through the effective use of computer systems and positive telephone techniques. Willingness to act upon special customer request to maintain excellent client relations. EOE statement American Express is an Equal Opportunity Employer. Required Qualifications Successful candidate should have a minimum requirement of 2 years knowledge on multiple GDS Systems within the last 18 months, Apollo and Sabre experience preferred. Knowledgeable in the areas of destination geography, including expedient, cost effective and preferred travel routes. Must be proficient in fare calculations, exchanges/refunds & understanding fare rules. Individual should have excellent customer service skills, superior written and verbal communication skills. Also should be a team player, problem solver & the ability to work well under pressure in a fast paced, ever changing environment. International travel experiences a plus.
Must be flexible to work different shifts including nights and weekends. This office is open 24 hours a day and 7 days a week. Work Location State/Province Florida Work Location Country United States Classification Full-Time - Regular Job Function Travel Travel Required No
American Express - 2 years ago
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