Service Officer II, Agency Ser
KeyBank - Cleveland, OH

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About Key

Cleveland-based KeyCorp is one of the nation's largest bank-based financial services companies, with assets of approximately $87 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company's businesses deliver their products and services through branches and offices; a network of 1,576 ATMs; telephone banking centers 800-KEY2YOU® (800-539-2968); and a website,®, that provides account access and financial products 24 hours a day.

About the Business

About the Job

This job exists to mitigate the inherent risk of deliberate fraud and/or the unintentional misrepresentation of collateral and financial information by asset based lending clients and prospects.

Essential Job Functions

¿ Responsible for performing collateral monitoring functions for specific high-risk ABL clients to ensure Borrower reporting accuracy and detect potential fraud. This person will review month end and interim collateral reporting packages consisting of accounts receivable agings, inventory reports, sales journals, accounts payable agings and other collateral and financial information. Resolve routine issues and notify Portfolio Manager or team Leader of more serious discrepancies.

¿ Responsible for the secondary review of highest priority collateral packages (same information as described above) reviewed by ABL Operations personnel.

¿ Review all field examination reports and ensure that field examination recommendations by ABL Auditors are incorporated into Borrower account management procedures by ABL Portfolio Managers and Service Officers

¿ Ensure that Borrower is reporting financial and collateral information per credit agreement.

¿ Attend departmental meetings including weekly pipeline meetings and Account Performance Report meetings

Required Qualifications

¿ College Degree

¿ Advanced knowledge (5+ years experience) of accounts receivable and inventory collateral as a secondary source of repayment on commercial loans

¿ Proven ability to perform in a demanding environment with time sensitive projects

¿ Strong interpersonal and organizational skills-must be able to coordinate information flow between internal and external parties to mitigate risk to Key

¿ Strong verbal and written communication skills

¿ Familiar with asset based lending accounting principles and systems

¿ Experience with Stucky Application System and Monarch

Careers at Key

KeyCorp is an Equal Opportunity Employer M/F/D/V

About this company
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Financial services giant KeyCorp unlocks its customers' monetary potential. With a focus on retail operations, flagship subsidiary...