NH Director of Quality & Safety
Norwood Hospital - Norwood, MA

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Posiiton Summary
This position is a dual role encompassing Quality, Patient Safety and Accreditation/ Regulatory Compliance Coordination. Requires a highly trained professional, with demonstrated passion for Quality, patient safety and regulatory readiness who will work in collaboration with the Risk Manager and Regional Director of Quality and Safety to implementthe activities identified in the System-wide Quality and Safety Plan consistent with board approved plans and regulatory and standard setting agencies

The DQARRPS will be expected to collaborate and provide leadership to hospital staff daily to identify and remove barriers to ensure an error-free clinical and non-clinical setting consistent with defined regulating and accreditation standards (Joint commission, Medicare Conditions of Participation, Departments of Public Health, Mental Health, etc). The primary role of the DQARRPS is to ensure a continuous state of readiness and meeting all Joint Commission, CMS and DPH standards by standardizing processes for evaluation of compliance of standards, identifying opportunities for improvement, implementing changes to hospital operations to meet expected regulatory readiness, measuring effectiveness of interventions with standardized tracer and audit activities. The In doing so, the DQAARPS will foster a culture of continuous improvement and coordinate the systematic implementation of effective practices designed to reduce error and improve patient outcome.


-BS or MS in health care field preferred. 2-5 years experience in the role of regulatory coordination/readiness in hospital setting.

-Highly motivational communication skills accompanied by the ability to analyze and present data to influence behavior, stimulate innovation, promote best practices, and drive organizational change.

-Excellent presentation style, including the ability to present data to clinicians and staff at all levels of the organization.

-A highly skilled change agent with demonstrable sensitivity to the interpersonal, group dynamic, organizational, political, and perceptual issues associated with change.

-Results orientation accompanied by the skill set required to conceptualize, implement, and operationalize a user-friendly clinical excellence and patient safety program.

-Demonstrated ability to create and sustain momentum through relationship building, and collaborative management.

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