FreshDirect is the leading profitable online grocer in the U.S. with customers in New York, New Jersey and Connecticut . It is known for its fresh-from-the-farm foods and brand-name groceries at everyday low prices, all delivered to customers’ doors. FreshDirect’s food experts rate all produce and seafood every morning and give each item an Expert Quality Rating to help customers choose what is best and in-season. FreshDirect customers can enjoy over 600 Entrees and Side Dishes, made fresh daily by professional chefs using the finest, freshest ingredients. FreshDirect ranks 70th on Internet Retailer’s Top 500 Guide®. For more information, please visit www.freshdirect.com . For updates, follow us on Twitter: @freshdirect and on Facebook: facebook.com/FreshDirect.
Completes tasks in accordance with policy and procedure and meets key metrics
Remains in constant communication with MOT dispatcher
Calls in to MOT dispatcher at the time of arrival to their directed destination
When assisting a Route, report stops taken
Immediately reports completion of tasks to MOT dispatcher
Checks in with MOT dispatcher during downtime (according to policy)
Communicates professionally and effectively with customers, internal and external partners.
Provides assistance and support as directed by MOT dispatcher, or Operation Support Team members.
Escalates high risk situations to supervisor
Using AirClic scanning tool effectively and efficiently.
Responsible for the upkeep of inventory supplied on a daily basis. (Reports any issues to Operations Supervisor)
Consistently acts professionally while assisting team members
Drives vehicles legally and safely (truck or van) with consideration to other drivers and pedestrians
Follows Transportation Safety protocols at all times.
Abides by set procedures for Health/Safety Related Pick-ups
Escalates all vehicle issues via the VIR form, and verbally brings major issues to a Operations Supervisor’s attention
Start of Day
Body of Day
- Scan in at the Kronos clock (advises supervisor of any issues)
- Report to Operations Center
- Take Vehicle Inspection Report
- Take van keys
- Receive instruction of tasks from Operation Specialists
End of Day
- Complete responsibilities aligned with daily assignment and support
- Completes assigned tasks in an effective and timely manner.
- Report completion of tasks to MOT dispatcher and wait for instruction.
- If there is down time, checks in with MOT dispatcher every 15mins
- Manage Inventory (TBD)
- Makes sure that the van is neat and orderly went turning it in end the end of your shift
- Check back in with Operation Center
- Complete Vehicle Inspection Report and hand in to Operation Supervisor
- Return Van Keys
- Returns all borrowed equipment to the correct departments
- Confirm all Pick-up’s and Special Deliveries with operations staff.
- Scan out at the Kronos clock (advises supervisor of any issues)
Works effectively within the team by sharing ideas, making recommendations and supporting decisions
Demonstrates cooperation by adjusting to change
Builds for the future by seeking continuous improvement and reaching set team metrics
Is open-minded to feedback and expectations.
Acts with high levels of moral within the department.
Participates in pre-determined department meetings & training classes.
Works toward continuous self improvement and reaching of goals.
Contributes to a working culture focused on customer satisfaction
Is presentable and professional at all times.
Disclaimer: The above statements are intended to describe the general nature and level of work
being performed by the Teammember(s) assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Position Descriptions may be subject to change as the needs of the organization changes.
As EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYERS, Fresh Direct, LLC and its affiliates do not discriminate against applicants or employees because of
their race, color, citizenship status, national origin, ancestry, gender (except where gender is a bonafide occupational qualification), disability, sexual orientation, age, religion, creed, marital status, veteran status, domestic violence victim status, political affiliation, or any other factor protected by federal, state, or local law.
FreshDirect - 20 months ago
The emphasis is on fresh at online grocer FreshDirect. The Internet grocery shopping service delivers to many New York City neighborhoods in...