Chemical Health and Justice Sanctions Section of the Human Services Department seeks someone to provide paraprofessional support to Electronic Monitoring/Day Reporting Program. Duties involve monitoring daily activities of participants and recording and reporting this information. Monitors urine collection for drug testing, and assists as needed with other programs such as treatment courts.
Hours of Work: Saturday 7am-noon; Sunday 1:30-8:30pm. Schedule may be modified/changed based on the needs of the department. This is a less-than-half-time position. Benefits are available, but at the employee's expense.
To Be a Successful Applicant: 1-Provide a ten-year work history. Explain gaps in employment. 2-Include reasons for leaving each job. 3-Fill out all fields on the application, including address and phone numbers of previous employers.
Essential Job Functions:
For a complete list of duties and qualifications, please see job description on our website. Records changes to the participants’ schedule accordingly, and provides that information on the Monitoring Center. Reports to the Case Manager/Court when participants are out of range. Makes phone contacts with participants’ employers and schools to follow up on whereabouts. Interacts with jail inmates and participants on the telephone and in person. Ensures that participants in the program have completed the drug test as scheduled, and reports completion or violations to Case Managers. Closely observes participants during the urine collection drop, including observing genitalia. Must be in close proximity to participant’s genitalia for observation. Observes closely to ensure, and instructs the participant during the urine collection drop to demonstrate, that he/she has no foreign objects in possession that could allow falsification of the drug tests. A person of the same sex as the offender must observe the program participant urinate directly into the specimen container to minimize the submission of adulterated or fraudulent specimens. Marks samples and prepares them for submission to the monitoring company, and certifies that proper collection protocol has been maintained. Completes paperwork for positive test results; records negative test results. Installs monitoring bracelet on program participant, and advises the participant of the rules of the program and how to hook up the system which involves physical contact. Performs receptionist duties: answers telephone; takes messages; handles routine inquiries and refers clients/callers to appropriate personnel. Enters data and performs basic word processing functions. Co ordinates with the courts to assist people in obtaining a driver’s license.
Training, Experience and Other Requirements:
- Graduation from an accredited high school or GED.
- Previous experience in an office setting or customer service position with proven record of handling attention to details accurately and follow-up/thoroughness skills.
- Experience using computer databases, web based programs and other computer software. Experience using GPS (global positioning) software is a plus.
- Preference for persons who have worked with the jail inmate population.
- Experience working with persons who are chemically dependent or who have mental illness is helpful.
- Good interpersonal and verbal skills for dealing appropriately with jail inmates and the public.
- Must be patient, have pleasant disposition and ability to multitask while displaying a calm demeanor.
- Must have flexibility in availability for work which will include weekday, weekend, holiday and evening hours.
- Basic typing and data entry skills are required: Typing 30 wpm net with accuracy and data entry at 75 keystrokes per minute with 90% accuracy.
La Crosse County, WI - 2 years ago
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