Housekeeping Turndown Attendants at The Phoenician - Part Time
Starwood Hotels and Resorts Worldwide Inc - Scottsdale, AZ

This job posting is no longer available on Starwood Hotels.

Company

Starwood Hotels & Resorts Worldwide, Inc. owns, manages and franchises some of the most well-known brands in the industry. We are proud of who we are and happy to share some of those details with you. We are relatively young company; however we have a history full of stories of growth, innovation, and triumph. We are fortunate enough to have a rich history from each of our unique brands, and are proud of the heritage they represent.

Starwood Hotels & Resorts brings together some of the strongest and most well-recognized brands in the hospitality industry. Each brand offers a distinctive experience to guests and presents a unique opportunity for associates: Sheraton, Four Points by Sheraton, W Hotels, the Luxury Collection, Le Meridien, Aloft, element, Westin Hotels & Resorts and St Regis Hotels & Resorts - these are Starwood Hotels & Resorts.
We have a well thought-out business philosophy that has served us well in the past, and the future looks bright as our company improves and grows.

Location

The Phoenician, an AAA Five Diamond Award Winner, offers 647 rooms including The Canyon Suites, an exclusive boutique "all-suite" experience, inspired by a rich history of gracious hospitality. This resort experience is part of The Luxury Collection, a group of unique hotels and resorts offering exceptional service to an elite clientele. All of these hotels are internationally recognized as being among the world's finest. The Phoenician's 250 acre inspiration is nestled under Camelback Mountain in Scottsdale, Arizona. Our exclusive property also offers most anything for our discerning clientele: 9 sparkling pools for every taste and preference; The Centre for Well-Being, one of the country's premier resort spas; and 8 unique dining experiences, including The Thirsty Camel, the Lobby Tea Court, In-Room Dining, Café & Ice Cream Parlor, Relish Burger Bistro, Oasis Pool Bar & Grill, and Il Terrazzo, our 4-Diamond culinary experience where Italian fare reigns supreme.

Department

Job Description

Turndown Attendants at The Phoenician
Hourly Wage / Non-Exempt / Part Time

Experience the exceptional that defines The Phoenician! We are currently searching for committed, hard-working, and guest service oriented individuals. Our Turndown Attendants play an essential role in providing turndown service for our distinguished guests and help create a memorable stay. Flexibility of schedule including days, evenings, weekends, and holidays required. Prior hospitality experience strongly preferred. Strong English speaking skills are necessary due to the high guest visibility of this position. If you enjoy working with a wonderful group of team players who understand the importance of their work, please apply today! Equal Opportunity Employer M/F/D/V

Apply now while you're thinking about it - please follow the on-line application instructions for this opportunity at www.starwood.jobs.

If you are currently a Starwood Hotels & Resorts Associate, and you want your journey to continue, then please visit your Human Resources Department to obtain the necessary transfer paperwork. Once completed, please apply through StarwoodOne.

Requirements

Provide turndown service for guests.

ESSENTIAL FUNCTIONS

AVERAGE % OF TIME
50% Provide turndown service to required guest rooms in accordance with established standards.

15% Clean remaining unmade rooms per standards as directed. May be required to refresh others and/or replenish supplies.

15% Serve as runner to guest rooms to deliver items as requested by the guests. Assist in cart replenishing.

10% Maintain work area, tools and equipment in a clean, organized and safe condition. Answer Housekeeping phones.

5% Report any service discrepancies to the appropriate manager or supervisor and resolve where possible.

5% Report any safety or security discrepancies to the appropriate manager or supervisor.

Other:
Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.

Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required.

Upon employment, all employees are required to fully comply with Starwood rules and regulations for the safe and effective operation of the hotel's facilities. Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.

SUPPORTIVE FUNCTIONS
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel.

  • Perform general cleaning tasks using standard hotel cleaning products to adhere to health standards.
  • Perform other duties as requested, such as cleaning unexpected spills and executing special guest requests.
SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities.

  • Must be able to speak and understand the primary language(s) used in the workplace.
  • Requires good communication skills.
  • Must possess basic computational ability.
  • Must possess basic computer skills.
Physical Demands

  • Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems.
  • Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks.
  • Must be able to lift up to 25 lbs. on a regular and continuing basis and frequently lift up to 50 lbs.
  • Must be able to push and pull carts and equipment weighing up to 250 lbs. on a regular and continuing basis.
  • Must be able to exert well-paced ability in limited space.
  • Must be able to exert well-paced ability in limited space and to reach other locations of the hotel on a timely basis.
  • Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
  • Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.
  • Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
  • Requires manual dexterity to use and operate all necessary equipment.
QUALIFICATION STANDARDS

Education
High school or equivalent education preferred.

Experience
No prior experience required. Prior hospitality experience desired.

Licenses or Certificates
Not Applicable.

Grooming
All employees must maintain a neat, clean and well-groomed appearance per Starwood standards.

This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.

Housekeeping Turndown Attendants at The Phoenician - Part Time
Company

Starwood Hotels & Resorts Worldwide, Inc. owns, manages and franchises some of the most well-known brands in the industry. We are proud of who we are and happy to share some of those details with you. We are relatively young company; however we have a history full of stories of growth, innovation, and triumph. We are fortunate enough to have a rich history from each of our unique brands, and are proud of the heritage they represent.

Starwood Hotels & Resorts brings together some of the strongest and most well-recognized brands in the hospitality industry. Each brand offers a distinctive experience to guests and presents a unique opportunity for associates: Sheraton, Four Points by Sheraton, W Hotels, the Luxury Collection, Le Meridien, Aloft, element, Westin Hotels & Resorts and St Regis Hotels & Resorts - these are Starwood Hotels & Resorts.
We have a well thought-out business philosophy that has served us well in the past, and the future looks bright as our company improves and grows.

Location

The Phoenician, an AAA Five Diamond Award Winner, offers 647 rooms including The Canyon Suites, an exclusive boutique "all-suite" experience, inspired by a rich history of gracious hospitality. This resort experience is part of The Luxury Collection, a group of unique hotels and resorts offering exceptional service to an elite clientele. All of these hotels are internationally recognized as being among the world's finest. The Phoenician's 250 acre inspiration is nestled under Camelback Mountain in Scottsdale, Arizona. Our exclusive property also offers most anything for our discerning clientele: 9 sparkling pools for every taste and preference; The Centre for Well-Being, one of the country's premier resort spas; and 8 unique dining experiences, including The Thirsty Camel, the Lobby Tea Court, In-Room Dining, Café & Ice Cream Parlor, Relish Burger Bistro, Oasis Pool Bar & Grill, and Il Terrazzo, our 4-Diamond culinary experience where Italian fare reigns supreme.

Department

Job Description

Turndown Attendants at The Phoenician
Hourly Wage / Non-Exempt / Part Time

Experience the exceptional that defines The Phoenician! We are currently searching for committed, hard-working, and guest service oriented individuals. Our Turndown Attendants play an essential role in providing turndown service for our distinguished guests and help create a memorable stay. Flexibility of schedule including days, evenings, weekends, and holidays required. Prior hospitality experience strongly preferred. Strong English speaking skills are necessary due to the high guest visibility of this position. If you enjoy working with a wonderful group of team players who understand the importance of their work, please apply today! Equal Opportunity Employer M/F/D/V

Apply now while you're thinking about it - please follow the on-line application instructions for this opportunity at www.starwood.jobs.

If you are currently a Starwood Hotels & Resorts Associate, and you want your journey to continue, then please visit your Human Resources Department to obtain the necessary transfer paperwork. Once completed, please apply through StarwoodOne.

Requirements

Provide turndown service for guests.

ESSENTIAL FUNCTIONS

AVERAGE % OF TIME
50% Provide turndown service to required guest rooms in accordance with established standards.

15% Clean remaining unmade rooms per standards as directed. May be required to refresh others and/or replenish supplies.

15% Serve as runner to guest rooms to deliver items as requested by the guests. Assist in cart replenishing.

10% Maintain work area, tools and equipment in a clean, organized and safe condition. Answer Housekeeping phones.

5% Report any service discrepancies to the appropriate manager or supervisor and resolve where possible.

5% Report any safety or security discrepancies to the appropriate manager or supervisor.

Other:
Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.

Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required.

Upon employment, all employees are required to fully comply with Starwood rules and regulations for the safe and effective operation of the hotel's facilities. Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.

SUPPORTIVE FUNCTIONS
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel.

  • Perform general cleaning tasks using standard hotel cleaning products to adhere to health standards.
  • Perform other duties as requested, such as cleaning unexpected spills and executing special guest requests.
SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities.

  • Must be able to speak and understand the primary language(s) used in the workplace.
  • Requires good communication skills.
  • Must possess basic computational ability.
  • Must possess basic computer skills.
Physical Demands

  • Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems.
  • Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks.
  • Must be able to lift up to 25 lbs. on a regular and continuing basis and frequently lift up to 50 lbs.
  • Must be able to push and pull carts and equipment weighing up to 250 lbs. on a regular and continuing basis.
  • Must be able to exert well-paced ability in limited space.
  • Must be able to exert well-paced ability in limited space and to reach other locations of the hotel on a timely basis.
  • Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
  • Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.
  • Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
  • Requires manual dexterity to use and operate all necessary equipment.
QUALIFICATION STANDARDS

Education
High school or equivalent education preferred.

Experience
No prior experience required. Prior hospitality experience desired.

Licenses or Certificates
Not Applicable.

Grooming
All employees must maintain a neat, clean and well-groomed appearance per Starwood standards.

This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.

Starwood Hotels - 19 months ago - save job - block
About this company
325 reviews
Starwood Hotels & Resorts Worldwide knows how to shine a light on hospitality. One of the world's largest hotel companies, it has...