Appeal Review Consultant, Group Benefits
Liberty Mutual - Dover, NH

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Advance your career at Liberty Mutual Insurance - A Fortune 100 Company!

Group Benefits is searching for a Disability Appeals Consultant to conduct the review and investigation of short-term or long-term disability appeals. In this role, you will render appeal decisions by: leveraging case management resources; analyzing contractual provisions and legal guidelines for appropriate application; and, exercising independent judgment while following best-practice claim procedures, concepts, principles, and protocols. As well as technical experience in managing disability claims, the selected candidate will be able to manage quality outcomes in a fast-paced environment, know when and how best to engage necessary resources, and clearly and effectively communicate often-difficult messages to diverse audiences.

Responsibilities:
Communicate with claimants, employers, attorneys and various medical professionals to gather information to assist in rendering final appeal determinations.

Conduct investigations to determine whether to uphold or overturn appeals.

Evaluate and refer appropriate claims to risk management resources such as Vocational Rehabilitation, Managed Care and Fraud.

Manage claims within multiple funding arrangements and across field claim offices.

Document system and claim files on actions taken.

Provide training, guidance, and assistance to field personnel, as well as acting as mentor and subject matter expert to other team members.

Qualifications:
Bachelor's degree or equivalent experience and a minimum of three years of disability claims management experience, including complex case management

Proven ability to positively affect return to work or final outcome of claim

Demonstrated problem-solving, decision-making, organizational, and negotiation skills

Effective written and verbal communication skills to gather and provide information in a clear and concise manner and to communicate with diverse audiences

Benefits:
We recognize that talented people are attracted to companies that provide competitive pay, comprehensive benefits packages and outstanding advancement opportunities. For this reason we offer a Comprehensive Benefits Plan that includes the following

:

401K and Company paid pension plan

Medical coverage

Dental coverage

Paid time-off

Pay-for-Performance

Discounts on automobile and homeowner's insurance

Discount fitness memberships

Flexible spending accounts

Tuition reimbursement

Vision care coverage

Work/Life resources

Credit Union membership

Employee and Dependent life insurance

Disability insurance

Accidental death & dismemberment insurance

Liberty Mutual - 10 months ago - save job - block
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At Liberty Mutual Insurance, doing the right thing is essential to all that we do. Our commitment to building and sustaining a talented and...