Provides field product management, marketing and in-depth pre-sales technical support for Enterprise customers to drive HDS revenues while maximizing customer satisfaction.
The Solutions consultant plays a key role in the customer solution architecting process, providing pre-sales software and hardware technical expertise. Working closely with the HDS field sales organization, other HDS consultants, and customer representatives, the Solutions Consultant provides support ranging from product specification presentations to product value discussions.
Uses project management and customer relationship skills to align Hitachi Data Systems Technology solutions with customers' business strategies. Demonstrates strong knowledge in one of HDS's key initiatives with thorough knowledge of all solution areas.
Gathers data on customer business issues, analyzes solutions, and employs this information in HDS engagements.
Collaborates with the customer on development of a global growth roadmap.
Uses understanding of customers' business needs and knowledge of industry trends in one or more disciplines (Business Continuity, Tiered Storage, or Storage Management) to build a business case for HDS solutions.
Actively supports company change programs and acts as a role model for solution selling.
Valid driver's license required.
5+ years experience in a technical pre-sales consulting role in the storage industry
A Bachelor's degree or equivalent formal education/experience
Strong customer relationship skills and executive-level presence
Experienced in project management
Track record of success in business technology related sales
Familiar with Hitachi Data Systems marketing programs or competitor's programs.
Proven ability to add positive value to consultative multi-skilled teams consisting of customers, third parties, and Hitachi individuals.
Proven ability to manage interpersonal relationships effectively.
An understanding of the market conditions and requirements in the business specialty area.
Knowledge of the techniques, sensitivities, and issues around solution selling.
Specialized understanding of storage-related business issues and needs.
Generalized understanding of one or more of the following disciplines: Business Continuity, Tiered Storage, or Storage Management.
Able to write well structured reports with clear, logical and succinct language.
Able to develop well-structured presentations with informative and well-presented information appropriate for the desired audience.
Personable - able to represent Hitachi Data Systems positively to customers and build positive relationships.
Persuasive - able to influence effectively.
Articulate - possesses strong verbal and written communication skills.
Hitachi Data Systems - 18 months ago
Hitachi, which means "risen sun," is looking for a new dawn of profits from its galaxy of businesses. The...