The Learning & Development Specialist is responsible for driving organizational effectiveness through executing talent management, engagement, training and development strategies in support of the company’s objectives. This role will also be responsible for designing and developing effective training curriculums, conducting training sessions, and analyzing assessment results for improvement of in-house training programs.
Link business strategy to current competencies to determine gaps and to create organizational development plans to close gaps
Research and recommend training products and services that address training needs and learning objectives
Work closely with HR Director and department leaders in the development and management of internal training programs for the Company.
Create, administer, analyze, and report on end user needs assessments and skills assessments
Develop and coordinate an overall training curriculum for end users of all levels that address both training needs and learning objectives
Create lesson plans for instructor led classes
Design, develop, and deliver technical and leadership training programs such as sales, operations and related functions to drive required competencies throughout the organization.
Develop and deliver all course materials, exercises, and skills evaluations
Review training materials and documentation and keep them updated
Create and communicate training schedules in consultation with department managers
Create and administer training event feedback mechanisms: analyze results, make recommendations for training improvement, and integrate changes in curriculum and/or courses
Organize training to include: developing participants list, distribution of materials and training, monitor of training, support of training, collect and analyze feedback
Ensure that all training and materials meet all regulatory requirements
Create a Training Knowledge Database inclusive of learning resources and training materials
In addition, the person in this role will participate in other global team initiatives across all aspects of Talent Management, performance management process redesign/continuous improvement and owns execution of global Chiquita employee engagement approach, tools and programs.
QUALIFICATIONS / EXPERIENCE:
Position requires a Bachelor degree in Human Resources, Organization Development, Instructional Design or related field or equivalent experience.
A minimum of five years of experience in training design & delivery in a corporate training environment.
Must have a broad educational knowledge including assessment techniques, adult learning theory and measurement and evaluation methods.
Must be an active, continuous learner; attuned to current training industry trends and challenges.
Experience in planning and delivering adult learning through a variety of channels
Experience working with business processes and systems in a learning, functional or leadership role
Excellent verbal and written communication skills
Strong interpersonal skills, with the ability to motivate and maintain a positive attitude
Demonstrated ability to take the initiative on assigned projects, take ownership, work independently, and meet project deadlines
Proven competency in motivating and training matrix teams
Ability to absorb new ideas and concepts quickly
Possess excellent organizational and time management skills with an ability to work in a fast-paced customer service driven environment
Very good analytical and problem-solving skills
Ability to effectively prioritize and execute tasks in a high-pressure environment
Experience working in a team-oriented, collaborative environment
Excellent skills with Microsoft Office Suite, including ability to use scripting and external data sources
Excellent skills with presentation development applications (i.e. Adobe Captivate, PPT)
Chiquita - 22 months ago