Responsible for providing a variety of paying and receiving functions, including processing deposits, withdrawals, loan payments, cashiers' checks, money orders and cash advances. Balances each day's transactions and verifies cash totals. Performs a broad variety of member services functions such as opening and closing accounts, renewing certificates, and assisting members with bookkeeping and checking account problems. Answers members questions regarding Credit Union services provided and performs a variety of account maintenance. Actively cross-sells Credit Union services. Performs specific assigned side-jobs, including various clerical and receptionist functions and assists other Service Representatives with duties as required. Serves members promptly and professionally. .
High school graduate or equivalent.
Thorough knowledge of Service Representative operations and procedures.
Thorough knowledge of member services, accounts, and products provided.
Excellent communication skills and willingness to assist others.
Professional appearance, dress, and attitude.
America First Credit Union - 2 years ago
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