Bilingual Customer Service Consultant
Infinity Insurance - McAllen, TX

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  • Six months previous customer service experience required. Call Center and/or insurance-related experience preferred.
  • Fluent Spanish/English communication skills, pleasant telephone demeanor, and multitasking skills required.
  • PC experience with 3,000 KSH or 25 WPM with an error ratio of less than 5% required.
  • Successfully completes all required new hire training as per Departmental guidelines.
Job Description:
Infinity Insurance Company has an opening for a Bilingual Customer Service Consultant. Consultants serve as the primary contact point for insureds/agents for policy related inquiries. They will respond to agents' and insureds' requests for interpretation of policy information, acceptability of risk, procedures, premium discrepancy, etc. Input endorsements, renewals, and insureds requested cancellations into on-line system in a timely and accurate manner as well as process credit card payments.

We offer competitive salaries and an excellent benefits package. This is a great opportunity to join a strong, stable company.

Infinity is an Equal Opportunity Employer.

About this company
82 reviews
Infinity Property and Casualty does have its limits, but it goes farther than most to cover high-risk drivers. The insurer primarily...