Medical Secretary - QuickCare
Reading Health System - Wyomissing, PA

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POSITION SUMMARY: The Patient Services Representative I works with practice physicians and support staff to ensure patient friendly and efficient operations. Duties include all secretarial duties necessary for preparation of needed information for patient visits and follow-up needs. The Patient Services Representative I is also expected to assist in other activities as needed.

ESSENTIAL FUNCTIONS: 1. Greets patients and office visitors. 2. Confirms patient demographics and eligibility. 3. Collects co-pay at check in. 4. Performs secretarial/clerical duties necessary for processing patient visits. 5. Prepares and processes correspondence. Answers routine inquiries. 6. Handles pre-authorizations/certifications as necessary. 7. Assists with medical record copying for transferring patients and insurance requests. 8. Faxing of reports as needed. 9. Assists with pulling of charts. 10. Answers telephones, screens calls, takes messages and provides information. 11. Provides support services to patients and medical staff. Schedules appointments and admissions as requested. 12. Maintains appointment records for patient visits. 13. Assists in establishing office systems. 14. Sorts and distributes mail. 15. Assists with medical record filing. 16. Assists business office with correction of information required for claims resolution. 17. Performs other related duties deemed necessary by the Site Supervisor/Coordinator.

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