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BUSPERSON - BAYSIDE BUFFET
Property: Mandalay Bay
Position Code: 495004
Category: Food & Beverage - Kitchen/Chef/Cook/Helper
Food & Beverage - Service/Food Server/Banquet/Cate
Employment Status: On Call
Age Requirement: 18 and over
It is the primary responsibility of the Busperson to assist Food Servers by delivering bread, serving water, replenishing supplies and assisting in maintaining the cleanliness of all areas of the restaurant; will work as part of the food service team. All duties are to be performed in accordance with departmental and Mandalay Bay policies, practices, and procedures.
Specific Job Functions:
Interacts with restaurant guests, fellow staff members, and supervisors in a polite, courteous and hospitable manner to ensure all guests have an exemplary dining experience. Delivers bread, serves water, replenishes supplies and assists in maintaining the cleanliness of all areas of the restaurant.
Confirms all the tables are positioned properly: lines, silverware, china, glassware, condiments and flower, etc. Assists in the set-up, breakdown and maintains all of dining areas. Ensures that dining room is supplied with appropriate and clean utensils, china, glassware, water, condiments, and ice.
Anticipates guest needs, when possible, and provides extra items, drinks, and condiments to the table. Assists Food Servers with carrying food trays and serving guests when necessary. Serves water and non-alcoholic beverages to guests, removes dirty dishes and debris from tables, and resets tables with clean linens after guests depart. Brings high chairs and booster seats to tables upon guest’s request.
Cleans and organizes side stations. Maintains cleanliness of all work area. Transports dishes to kitchen for washing and disposes of trash in designated receptacles.
Communicates with servers and managers regarding guest’s requests.
Works in a team with other bus persons.
Performs other job related duties as assigned.
One (1) year previous experience in related position in a high volume environment.
Must have a good working knowledge of all restaurant functions.
Must have previous experience in large and heavy tray handling is preferred.
Must possess excellent interpersonal service skills with a friendly and professional demeanor, manage multiple tasks and remain calm in very high paced and stressful environment and work under pressure, and present information in one-on-one and small group situations to guests and other employees of the organization.
Physical ability to access all areas of the restaurant, withstand prolonged standing, stretching, bending, kneeling, lifting and carrying items weighting up to 50 lbs without restriction, work in close quarters or small rooms and is occasionally exposed to hot, cold, wet and/or humid condition and work with environmental factors including noise, dust, and smoke.
Proof of eligibility to work in the United States.
High School Diploma or equivalent is required.
Must have the ability to obtain a valid Health Card.
Must effectively communicate English both in verbal and written form.
Must possess excellent interpersonal skills to deal effectively with all business contacts.
Maintain a professional, neat and well-groomed appearance adhering to Mandalay Bay standards.
Work varied shifts to include weekends and holidays.
Las Vegas Review Journal - 2 years ago