Part Time Customer Service Rep/ Internet Banking Specialist
Flushing Saving Bank - New Hyde Park, NY

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-Provide assistance to customers regarding internet banking products and e-services.

-Responsible for answering customer inquiries and opening / processing new accounts via the internet/mail or telephone.

-Ability to effectively resolve customer issues with respect and empathy in a timely manner.

-Effectively explain bank products and services to customers. Cross sell products and services when appropriate.

-Open and process new accounts, including savings accounts, certificates, checking accounts and related services.

-Complete account inquiries, address changes, email changes, closing accounts and account maintenance requests directed by customers.

-Reconcile all transactions on a daily basis – Miser system.

-Responsible for properly maintaining customer information via computer and all follow-up paperwork.

-Other duties as assigned.

MINIMUM QUALIFICATIONS

-Minimum 1 ½ years experience in retail banking, call center or electronic services (ACH) area.
-Proficient with Microsoft Office Products; Word, Excel, PowerPoint and MS Outlook.

Competitive compensation including vacation benefits.

EOE/M/F/D/V

Flushing Saving Bank - 16 months ago - save job - block