Greet guests and assist them with luggage from car to room. Supply guests with a self-service cart if requested.
Escort guests to units and, when in the room, open curtains, point out amenities of the unit, how to control heat/air and other items as needed or appropriate.
Park and retrieve guests' cars and perform other valet duties as required.
Secure and properly tag and temporarily store luggage and other items in the bell closet. Assist guests when picking up stored items at a later time by matching tags and taking luggage to their car or cab as required.
Deliver messages, luggage, packages, flowers, cribs, highchairs, shower chairs, ice or run errands as required to exceed guests expectations.
Assist guests in room moves as requested.
Call for taxi service and facilitate efficiency in matching guests with cabs as needed.
Answer inquiries pertaining to the Resort's amenities, services, policies, area attractions, dining, entertainment and directions.
Communicate with housekeeping, engineering and other departments as needed via telephone or two-way radio. Assist in other departments as needed.
Keep lobby and Porte Cochere picked up and free of trash or other debris. Maintain luggage carts and polish brass bell carts as necessary.
High School diploma or equivalent.
Customer service experience (Bellperson/Valet experience preferred).
Frequent lifting of supplies and equipment.
Extensive standing, walking, reaching, stooping, bending and kneeling.
Must maintain a professional appearance and a cordial attitude towards all guests and staff.
Able to handle the stress of high customer demand in a hospitality environment.
Must be people oriented and able to work independently or with others as needed.
Must be able to easily and frequently change from one activity to another.
Must be able to attend to the needs and requests of people immediately.
WVO is a drug-free workplace and requires a background check and drug test prior to employment.
United States of America-MIssouri-Branson
Wyndham Vacation Resorts
Feb 15, 2013, 11:45:32 AM