Systems Engineer - Senior
Youngsoft Inc. - Greenwood Village, CO

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Responsibilities:
Installation and base configuration of 3rd party applications

Leverage vApp, vSEA, and standard automation

Change Package and “Release” deployments for Production Support and Projects

Custom Code deployments

Technical application troubleshooting between the application and the OS layers

Ability to Install and document new applications/vSEAs and other automation through their first installation and perform Knowledge Transfer to Systems Engineer Associates(on and offshore)

Automation development and maintenance

Interface with other organizations to provide input into future vSEA, product application and documentation enhancements, and new service development, and other continuous improvement efforts

Mentor Systems Engineers and Associates

Required Qualifications

Professional Experience:
Bachelor's degree in or Information Systems or equivalent experience

5 - 10+ years related work experience

Troubleshoot and understand the Windows OS platform

Install and troubleshoot Windows based applications

Ability to determine hardware or OS issues from Application issues

PowerShell or VB Script

Experience working in a routed/firewalled TCP/IP network

Demonstrated ability to work independently and troubleshoot problems with speed and efficiency

Ability to understand use written documentation in English

Proficient verbal and written communication skills in English Service Management

Knowledge of industry standard tools for Scheduling and Service Management(Tidal, CA, Onyx, HP)

The primary responsibility is to deploy applications and 3rd party applications for AMS via provided documentation or automated methods via tools (E.G. vApp or HPSA). The basic tenet of the Deployment Tech is to complete deployments with minimal defects and high efficiency via automation (scripting or tools).

Required Skills