Work Location: Remote/ home office preferably located near our Waverly, IA location.
We are seeking an uncommon professional to join our team as a Contested Life Claim Professional.
Advanced Claims role; under instruction, guidance, and direction from others. Responsible for the routine investigation, review and settlement of complex life insurance claims by use of existing procedures.
• Deal/communicate directly with beneficiaries and customers in the investigation and review of contestable life insurance claims in accordance with established procedures
• Analyze claims to determine the need for additional investigation
• Evaluate/approve/pay claims up to pre-approved limit dependent on products serviced
• Bachelor’s Degree in Insurance or business or applicable experience
• 3 + years customer service experience including demonstrated customer service skills
• 3+ years life insurance claim processing experience
• Excellent oral/written communication skills
• Demonstrated excellent analytical & problem solving skills/decision making ability
• Demonstrated mathematical aptitude
• Demonstrated ability to interpret medical and insurance documentation
• Appropriate certifications, exams/licensing as required
• Intellectual curiosity and the desire to learn
• Self motivated/self starter
CUNA Mutual Group’s insurance, retirement and investment products provide financial security and protection to credit unions and their members worldwide. As a dynamic and growing company, we strive to create a culture of performance, high standards and defined values.
Along with an excellent benefits package, our staff is engaged, rewarded for performance, and encouraged to grow professionally and personally. Our future is driven by our people, and our people are driven to deliver value through innovation, involvement and determination. If you want to be recognized for your results and empowered to reach your potential, we urge you to apply.
In return for your skills and contributions, we offer highly competitive compensation and benefit packages, significant professional growth, and the opportunity to win and be rewarded.
Experience Level: 3-5 years
Area of Interest(s): Claims, Customer Operations
Type of Job: Full Time
Job ID: AMC20132102-70611