PATIENT ACCESS REP
Geisinger Health System - Lock Haven, PA

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LOCATION

: CAREWORKS URGENT CARE WORK SCHEDULE

: Days/Evenings WORK TYPE

: Part Time

Starting with job offers dated February 1, 2012 and after, Geisinger Health System will no longer hire applicants who use tobacco products, including cigarettes, cigars and chewing or smokeless tobacco. Applicants will be screened for nicotine as part of the pre-employment physical process. Nicotine will be part of the urine drug screen. Applicants who test positive for nicotine will not be offered employment. Applicants who test positive may re-apply for jobs with Geisinger in six months.

JOB SUMMARY:

Responsible for providing front-line office support for the department or clinic. Responsible for patient check-in and discharge, providing direction as appropriate. Provides clerical support to the medical staff as necessary.

Performs duties to support the goals and objectives of the Health System in its efforts to provide quality patient care and patient satisfaction.

Works under the supervision of the Careworks Business Manager.

SKILLS AND ABILITIES:

Demonstrates competence in written, oral and electronic communication skills.

Demonstrates intermediate typing, keyboarding and Internet navigation skills.

Demonstrates knowledge of medical terminology, insurance referral and pre-certification processes, coding, EPIC applications, IDX and SMS.

Demonstrates intermediate office skills.

Demonstrates ability to work independently, set priorities, multi-task and provide problem resolution.

Demonstrates competence in customer service skills.

EDUCATION AND/OR EXPERIENCE:

High School Diploma or GED and minimum of one (1) year previous front-office experience in a medical setting preferred.

Successful completion of Key Access Personnel (KAP) training during orientation period.

WORKING CONDITIONS/PHYSICAL DEMANDS:

Work is typically performed in an office or clinical environment.

The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

GEISINGER HEALTH SYSTEM

Geisinger Health System serves nearly 3 million people in Northeastern and Central Pennsylvania and has been nationally recognized for innovative practices and quality care. A mature electronic health record connects a comprehensive network of 4 hospitals, 38 community practice sites and more than 900 Geisinger primary and specialty care physicians.

As a not-for-profit, integrated-delivery health system, Geisinger is a national model of physician-led healthcare delivery. Geisinger is a leading-edge teaching institution with nearly 40 accredited residency and fellowship programs. Geisinger performs cutting-edge laboratory research at The Sigfried and JanetWeisCenter for Research.

The fourth annual Truven Health Analytics (formerly Thomson Reuters) 15 Top Health Systems study ranks Geisinger as one of the top 15 health systems in the United States. Geisinger was also recently named to the Becker’s Hospital Review “100 Best Places to Work in Healthcare” list for 2011.

Geisinger offers a competitive compensation package beginning day one of hire including comprehensive medical and retirement program benefits, domestic partner benefits, and more.

** Does not qualify for J-1 waiver. We are an Affirmative Action, Equal Opportunity Employer

Women and Minorities are Encouraged to Apply

About this company
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Geisinger Health System provides health care to a large portion of the Keystone State. The health care system serves more than 2.6 million...