The PROPHET Field Support Engineer (FSE) will provide the Joint Base Lewis McCord military area with support of the dedicated PROPHET mission. The FSE will provide support to fielding, courier, training and exercise events associated with PROPHET.
The successful candidate effectively conducts all routine system maintenance and administrative functions within the Prophet Spiral 1, Prophet Spiral 1+ and Prophet Enhanced systems, including but not limited to, imaging hard drives, system configuration and modifications, adding or removing hardware or software items, performing systems backup and restore functions, database administration, and user access control.
The successful candidate will have extensive software, hardware, and network troubleshooting experience. The candidate will able to install, maintain, and troubleshoot Windows and Linux-based operating systems and software on client and server machines. Candidate will have project engineering experience and familiarity with remote system administration software, networking principles. They will also have exceptional oral and written communications skills and ability to work independently, with minimum direction; creative problem solver able to quickly devise, test, and implement solutions, and a self-motivated and results-focused mindset is a must.
Required NET+, SEC+, CISSP, and Computing Environment (CE) certification to meet IA Level II. Primary operating environment, MS Windows MCSA
60% of time spent solving hardware/software challenges (creating software scripts, and integrating the system components.)
25% of time working through installation procedures
10% of time solving hardware/networking issues
5% of time coordinating and arranging necessary customer support
**Applicants must be open to deployment OCONUS in support of military units as necessary.
Requires Bachelor’s degree (in related field) or equivalent, and five to seven years of related experience.
Intermediate – AA degree plus 3 years experience OR 7 years experience
Journeyman – BA degree plus 5 years experience OR 13 years experience
Senior Lead – BA degree plus 10 years experience OR 20 years experience
Years of Experience