Provide primary database administration support for a variety of Oracle and SQL Server database systems. Develop, customize, and implement databases and related products. Work individually or within a team on database consulting projects to meet specific customer requirements. May include support, maintenance, and administration. Handle installations, upgrades, backups, and configuration. Confer with appropriate managers regarding problems with and capabilities of database systems.
Daily database monitoring for errors & events.
Routine maintenance and monitoring of ERP systems.
Issue fixes and problem resolution for production and development databases.
Off hours patching and maintenance tasks.
Logging and executing on support requests with database vendors.
Performing database copies, clones and replication.
Performing tests and routine validation of backup and recovery scenarios.
Documenting issue resolution & providing status reports to key team members.
Incident response for production systems, including 24x7 on call rotation.
Frequent phone and email communication with customers and internal resources.
Business Development: Assist the Practice Manager to develop proposals, RFPs, and statements of work. Collaborate with sales to up-sell consulting services within existing engagements. Assist Practice Manager in estimating projects to ensure profitable delivery.
Project Relationship Building: Build rapport with client project team, client employees and Jibe consultants.
Project Support: Support project team for successful delivery of the client’s business requirements through all phases of the implementation. Participate in weekly project status meetings for assigned team and issues meetings.
Marketing Awareness and Client Relationships: Maintain effective relationships with multiple clients. Assist in maintaining a professional market image for Jibe.
Leadership: Encourage teamwork and positive working relationships within the project team for all consultants and client members and throughout Jibe.
Skills and Abilities
Knowledge of Oracle E-Business Suite administration is strongly preferred with a strong emphasis on 11i & R12 patching, maintenance and management best practices.
Experience with Application Server environments.
Familiarity with industry standard database monitoring tools.
MCP or other Microsoft certification is a plus.
Oracle OCA or OCP certification is a plus.
Strong familiarity with help desk processes and help desk ticketing systems.
Ability to performance tune the database and applications.
Strong familiarity with Unix command structure.
Self-disciplined with a strong initiative.
Strong organizational, problem-solving, and analytical skills.
Proven ability to handle and prioritize multiple projects and meet deadlines.
Strong technical aptitude.
Demonstrated, excellent verbal and written communications skills. The ability to communicate to all audience levels from field consultants to client project team members.
Ability to work both collaboratively and independently to efficiently complete project deliverables.
Commitment to excellence and high standards.
BA / BS degree from accredited college or university in computer science, engineering, a directly related field or equivalent work experience.
5 years of progressive experience in consulting environment, or a related industry.
4+ years experience installing, patching, cloning and supporting Oracle EBS environments.
2 or more years SQL scripting or programming experience.
Experience performance tuning Oracle databases & ERP systems.
Knowledge of SOA & Web Services architecture.
Experience with Oracle DB and application server technology.
Environment and Physical Demands
Able to transport portable computer: approximately 20 pounds.
Work at various client sites which will require travel.
Travel regionally on a routine basis and nationally / internationally as needed.
The above information is designed to outline the functions and position requirements of this job. It does not identify all tasks that may be expected, nor address the performance standards that must be maintained.
Jibe Consulting, Inc. - 15 months ago