Job Number 1528531
The position will be responsible for developing, leveraging and extending existing E-Business capabilities to drive increased value for the organization. He/she will use data, analytics, knowledge of industry technical capabilities, understanding of the business model, and online customer behavior to drive value to the company from the E-business investment. Essential Responsibilities
Develop, manage and maintain customer experience through the GE Capital Bank Website
Develop and manage investments in web content management tools, user acceptance testing efforts, and extendible functionality to support both card and non-US card lines of business such as Savings and Lending products
Manage vendor applications and technology partnership to support user experience
Drive continuous enterprise cost reduction through migration of customer interaction to online channels in a way that enhances overall business performance. Examples: secure message center, PLU/ELU migration, rewards redemption, Customer Service functionality, Tealeaf, Collections support
Manage the prioritization of ongoing enhancements to the web and prioritizing them based on resource availability, value, and business need
Drive continuous improvement in site security, data feeds to support web targeting, and eventual CCS integration
Partner with Marketing Analytics to report on and analyze performance of the web environment to drive performance and insights
Partner with branding and acquisitions to drive volume through e-channel delivery programs Qualifications/Requirements Basic Requirements:
Bachelor’s Degree and minimum of 15 years of website development and management experience.
Minimum of 10 years experience in internet/digital marketing, and/or emerging technologies in a customer facing environment
Experience managing a team
Experience in online product development and delivery systems
Experience in direct to consumer online banking
Experience in vendor management; contract management
Eligibility Requirements:
Must submit your application for employment through COS (internal candidates) or www.gecareers.com (external candidates) to be considered for this job opening.
Must have unrestricted authorization to work in the United States.
Must be willing to comply with pre-employment screening, including but not limited to, drug testing, reference verification and background check.
Must be willing to travel 25% of the time.
Must be willing to work out of an office in Chicago, IL.
For U.S. employment opportunities, GE hires U.S. citizens, permanent residents, asylees, refugees, and temporary residents. Temporary residence does not include those with non-immigrant work authorization (F, J, H or L visas), such as students in practical training status. Exceptions to these requirements will be determined based on shortage of qualified candidates with a particular skill. GE will require proof of work authorization.
Additional Eligibility Qualifications GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen. Desired Characteristics
MBA or equivalent graduate level degree
Advanced experience in management consulting, industry and asset research, and regulatory economics.
Strong team player, exceptional communication and leadership skills.
Proven strategic thought leadership and demonstrated experience driving innovation and change
Sense of urgency with disposition to execute and a demonstrated career of successful program implementations
Exceptional analytical skills, with demonstrated experience in interpreting data and translating into insight-driven strategies
Excellent written and verbal communication skills, including experience creating and delivering compelling presentations to executive audiences within and outside of the company and proficiency in simplifying complex technical concepts for broad audiences
Demonstrated negotiation skills and ability to motivate non-direct reports, both internal and external, to achieve goals
Ability to manage multiple priorities at once, build relationships and work effectively with internal and external partners
Strong project management skills and working knowledge of Business Technology process, procedures, and organization structure Section 19 Job YOU MUST BE ABLE TO SATISFY THE REQUIREMENTS OF SECTION 19 OF THE FEDERAL DEPOSIT INSURANCE ACT.
GE Careers - 9 months ago
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