POLICE RECORDS TECHNICIAN II
City of Albuquerque - Albuquerque, NM

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Research, prepare, print, sort, access and/or file electronic reports; and to perform a range of technical tasks; provide a wide variety of assistance and information to customers; maintain, update and research customer accounts; assess documentation and customer information; respond to questions and inquiries and perform a variety of tasks relative to assigned area of responsibility.

MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS:
High School diploma or GED, plus three (3) years of data entry or related clerical experience. Must pass New Mexico Department of Workforce Solutions typing test and/or City of Albuquerque approved typing test at forty (40) net WPM. To schedule a typing test please call the Department of Labor at (505) 841-9320.

PREFERRED KNOWLEDGE, SKILLS AND ABILITIES IN THE FOLLOWING AREAS:

Principles and practices of electronic filing, retrieval and processing of Law Enforcement Records

Principles and practices of Police Report Writing

Principles and practices of customer service

Modern office procedures, methods and equipment including computers and microfiche machines

Principles and procedures of record keeping

Basic operations, services and activities of a complex, records management system

Independently perform difficult records management duties

Interpret and explain department policies and procedures

Respond to requests and inquiries from department Personnel

Work independently in the absence of supervision

Maintain the confidentiality of the information received

Operate a variety of office equipment

Provide a wide variety of assistance and information to customers

Respond to requests and inquiries from Law Enforcement Officers and the public

Maintain and update a variety of records and logs

Prepare clear and concise reports

Communicate clearly and concisely, both orally and in writing

Establish and maintain effective working relationships with those contacted in the course of work

City of Albuquerque - 20 months ago - save job - block
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