Operations Technician
RTGX, Inc. - Fairfax, VA

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Ross Technologies (RTGX), Inc. is seeking an Operations Technician . This person will support the DoDIIS Identity and Authorization Services (DIAS) system. This is a JAVA-based web service and application. This person will be responsible for the day-to-day support of the system in the development, integration, and production environments.
Work collaboratively as a member of a Team to learn and understand the DIAS system.
Analyze and troubleshoot problems in DIAS in development, integration, and production environments.
Provide support to DIAS customers as well as Team members to troubleshoot and correct problems.
Perform installation, configuration, and testing of new releases.
Reviews monitoring software output to ensure smooth operation of the DIAS system.
Engages DIAS Team members when necessary to assist in troubleshooting problems.
Knowledge and Skills:
Knowledge of LDAP’s.
Knowledge of Relational Databases.
Must be detail driven and organized.
Must be able to perform analysis of the application independently.
Must be able to communicate with our DIAS customers clearly, concisely, and in a friendly manner via both email and phone.
This position requires a current, active Top Secret (TS) Sensitive Compartmented Information (SCI) clearance.
The position is located primarily in Merrifield, VA. The candidate must be able to attend meetings and occasionally provide support in other DIA facilities throughout MD and VA.
BS in a technical program such as Computer Science or Engineering or equivalent time in the industry preferred.