ESSENTIAL DUTIES AND RESPONSIBILITIES (include, but are not limited to, the following; other duties may be assigned):
Qualify and convert sales leads provided by Company
Outbound and inbound account management
Build and grow portfolio of accounts
Provide quality and professional service to Southern accounts and prospects
Serve as the liaison between the customer and the Company in resolving customer issues (e.g., credit, delivery)
Work with Company approved tools and processes (e.g., Topaz, Neptune), as trained and instructed
Ensure accurate ordering
Escalate issues as necessary
Maintain customer credit and licensing status up to date; track customer compliance
Build positive working relationship with customers, understanding their needs and business drivers
Drive continued penetration of SWS portfolio into accounts, focusing on relevant products that match customer needs
Participate fully in training sessions, meetings, skill building and professional development classes
Attend sales group meetings concerning sales targets or forecasts, reporting on market situation
Capturing of accurate and complete information in Customer Relationship Management system (CRM)
Visit select customers to establish strong personal relationships and understand customer’s business first-hand
Attending industry/supplier conferences to develop industry expertise
Required Skills
Bachelor’s degree in Marketing or Business related field, preferred but not required
Decision making, problem resolution, and creative thinking skills
Strong relationship building skills
Exceptional verbal communications skills
Ability to work in fast-paced environment
Excellent time management skills
Ability to multi-task
Prior sales experience, with a strong preference for Inside Sales
Highly proficient computer skills, including MS Excel and Outlook, and experience with CRM systems
Required Experience
Southern Wine & Spirits - 11 months ago
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65 reviews
Southern Wine & Spirits of America, fueled by alcohol, dominates nationwide. The company is one of the largest distributors of wine and...
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