Truven Health Analytics, formerly the Healthcare business of Thomson Reuters, delivers unbiased information, analytic tools, benchmarks and services to the healthcare industry. Hospitals, government agencies, employers, health plans, clinicians, and pharmaceutical companies have relied on our solutions for over 30 years. Truven Health Analytics combines deep clinical, financial and healthcare management expertise with innovative technology platforms and information assets to make healthcare better, collaborating with customers to uncover and realize opportunities for improving quality, efficiency, and outcomes. Truven Health Analytics employs approximately 2,200 people worldwide and has principal offices in Ann Arbor, Chicago and Denver. For more information, please visit www.truvenhealth.com .
Build databases in support of client requirements, evaluate and process client data feeds, generate production deliverables, and provide backup for client technical support.
Develop familiarity with client-supplied data and with internally developed tools used to assess data quality and build requisite databases.
Investigate and resolve data quality issues and escalate situations according to department processes.
Design, maintain, execute and document system tests and requirements validation tests; support user acceptance testing as needed.
Assist clients with understanding of data specifications and resolution of data quality issues.
Consistently deliver usable databases on time and within budget while conforming to client expectations for content and quality.
Work with Project Management staff on new client implementations (responsible for data quality analyses, ETL programming/testing, system test builds, leading data intake meetings, and all technical aspects of new client implementations)
Examples of responsibilities:
Learn database update process activities.
For each update, execute all DM test cases, document results, obtain supervisor sign-off, and work on resolving failed test cases prior to proceeding with the update.
Identify and resolve data quality issues during testing.
Gain understanding of tools, such as DataStage, DataProbe, Advantage Suite, DataProfiler, Data Model Manager and other applications.
Perform data investigation on data quality issues.
Bachelors' degree or 1-3 years experience in a data processing, database building, or healthcare knowledge.
Knowledge of Microsoft Office applications, particularly Access and Excel.
Demonstrable knowledge of basic programming concepts.
Demonstrable knowledge of data structures.
High level of initiative; self-starter and able to work in a team environment.
Strong verbal communication skills either face-to-face or over the phone.
Willingness to travel.
Technical & Professional Skills and Knowledge:
Follows directions necessary to perform routine, repetitive tasks.
Demonstrates capacity for dealing with numbers.
Basic technical aptitude.
Acquires the skills necessary to effectively perform the job as instructed.
Applies basic database and healthcare knowledge.
Applies intermediate PC skills.
Has some quantitative experience or education.
Stays current in use of necessary tools and skills.
Listens and communicates effectively both verbally and in writing.
Provides status reports and follow up information to internal team.
Designs portions of documents, specifications, and/or data quality reports.
Communicates effectively with work group and internal and external customers.
Cooperates in team/project work.
Complies with group processes and procedures.
Is flexible, cooperative and trust-worthy.
Takes direction well.
Uses effective interpersonal skills to interact productively with team and internal and external customers.
Performs work in compliance with established procedures and/or protocols.
Identifies and resolves simple problems with or without assistance.
Identifies missing elements/items from process and follows up to locate.
Elevates problems cannot resolve to appropriate level.
Conducts analyses and investigations to resolve routine problems, generally without assistance.
Recognizes areas for improvement and offers recommended solutions.
Responds to and resolves standard problems and queries.
Requires mentorship from senior data managers.
Demonstrates ability to work independently within area of primary professional or technical expertise, although generally requires some supervision or periodic monitoring.
Follows up to resolve client questions.
Knows when to ask for input and assistance.
Clearly understands his/her role in the department.
Demonstrates basic understanding of department's role in business unit.
Understands and uses the formal structures or hierarchy of the organization.
Demonstrates an understanding of department's role and role of the business unit through daily interaction with cross-functional staff/teams.
Undergo a periodic review of progress, performance, and development.
Impact & Responsibility:
Has responsibility for task-oriented assignments that are individual or department focused.
Demonstrates personal accountability for successfully completing job responsibilities.
Maintains a high level of responsiveness to customer/end-user needs and queries.
Maintains a high level of responsiveness to internal account team (analytic consultants, consultants, senior DM, and/or team lead).
Has responsibility for the timeliness and quality with which own assignments/tasks are completed.
We seek talented, qualified employees in all our operations regardless of race, gender, national origin, religion, sexual orientation, disability, age, or any other protected classification under country or local law. Truven Health Analytics is an Equal Employment Opportunity/Affirmative Action Employer.
According to the U.S. Citizenship and Immigration Services (USCIS), the H-1B visa cap has been met for the 2012 fiscal year (October 1, 2011-September 30, 2012).
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