Host/Hostess
HMSHost - Phoenix, AZ

This job posting is no longer available on HMSHost. Find similar jobs: Host Hostess jobs - HMSHost jobs

Host/Hostess (
Requisition ID :

130742 ) Description Summary :

The Host/Hostess is responsible for the receiving and seating of guests and performing a variety of other tasks within a restaurant establishment which may include ringing up orders, refilling beverages, setting tables, and cleaning eating/serving areas; performing all other responsibilities as directed by the business or as assigned by management. This is a non-exempt position and typically reports to the Store Manager.

Essential Functions :
  • Maintains consistent attention to the entrance of the restaurant and welcomes all guests with a smile and appropriate greeting following HMSHost customer service standards
  • Records customer reservations or seating times in a consistent manner providing the highest quality of service to the customer at all times
  • Set tables with appropriate silverware, glass and china; maintain neat and clean work station during service
  • Seats guests and presents the menu and any specials seats according to company standards
  • Oversees the delivery and servicing of food and beverages
  • Communicates with the wait staff and other restaurant personnel to ensure the guests' experience meets concept/company standards
  • Performs the tasks of the cashier and/or bus person as required including cashing out guests checks to speed up service
  • Understands and follows HMSHost cash handling policies and procedures and maintain proper security of cash at all times
  • Patrol assigned station, refilling water and coffee, removing service items and condiments per establishment procedures
  • Perform other duties in a team effort during downtime which may include rolling silverware, expediting food orders, washing dishes, preparing food for the To-go areas and properly cleaning and filling table condiments (salt & pepper, sugar, napkins, ketchup and mustard bottles)
Qualifications

Minimum Qualifications, Knowledge, Skills, and Work Environment :

  • Customer service and cash handling experience preferred
  • Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner
  • Ability to bend, twist, and stand to perform normal job functions
  • Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers

Equal Opportunity Employer (EOE)
Minority/Female/Disabled/Veteran (M/F/D/V)
Drug Free Workplace (DFW)

HMSHost - 17 months ago - save job - block
Recommended Jobs
Host/Hostess
Kona Grill, Inc. - Chandler, AZ
Kona Grill, Inc. - 7 days ago

Host/Hostess
All About Restaurants - Phoenix, AZ
All About Restaurants - 3 days ago

Host - Carefree Chili's
Chili's - Phoenix, AZ
Brinker International - 27 days ago
About this company
136 reviews