Teller 1, 2 or 3 (20 hours) - Hickory
SunTrust - Hickory, NC

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238856

Description

Tellers will be required to:
Provide industry leading service

Complete transactions according to established guidelines (complexity of transactions performed varies by Teller level)

Identify referral opportunities and makes appropriate referrals

Participate, support and develop effective relationships with all branch partners including branch teammates, Regional Operation Manager, Financial Advisors, etc.

Ensure compliance with internal controls, operational procedures and risk management policies.

Pursue on-going education of SunTrust products, services, and other lines of business.

Ensure that all business transactions and practices in the individual's span of control comply with all regulations and the SunTrust Code of Conduct

Receives formal training and begins to handle face-to-face banking transactions in a branch, including but not limited to processing deposits, withdrawals, payments and balancing. Follows defined best practices for client interactions and service. Works under established procedures. Training will include identification of specific financial needs in order to assist clients, and may require making referrals where appropriate.

Qualifications

Teller 1

Minimum Requirements

: Previous work-related experience involving face-to-face interactions with clients and the handling of cash or payment transactions. Basic math and numeric sequencing aptitude. Willing and able to follow instructions and work under established guidelines.

Teller 2

Minimum Requirements

: Mastery of the SunTrust Teller I duties or six months of Teller Service at a comparable financial institution or retail service and sales experience. Must have cash handling or payment transactions and client facing experience. Basic math and numeric sequencing aptitude. Willing and able to follow instructions and work under established guidelines.

Preferred Requirements

: One year of experience as a Teller and/or completion of Core and Intermediate STU Curriculum Training as well as any corresponding Teller coursework. Demonstrated ability to uncover referral opportunities. Knowledge of advanced or complex branch transactions.

Teller 3

Minimum Requirements

: One year experience as a Teller at SunTrust Bank, or one year experience at a comparable financial institution, or extensive retail service and sales experience. Must have cash handling or payment transactions and client facing experience. Basic math and numeric sequencing aptitude. Willing and able to follow instructions and work under established guidelines.

Preferred Requirements

: Two years of experience as a Teller and/or completion of Core and Intermediate STU Curriculum Training as well as any corresponding Teller coursework. Demonstrated ability to uncover referral opportunities. Solid knowledge of risk management and loss prevention.

Job

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Retail Banking

Primary Location

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NC-Hickory-Hickory Viewmont

Schedule

:

Part-time

SunTrust - 17 months ago - save job - block
About this company
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SunTrust Banks, Inc. (SunTrust) primarily operates as a financial services holding company. Through its principal banking subsidiary,...