GPS Technical Specialist
Glazer's - Texas

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TECHNICAL ROLE

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Program GPS Devices

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Provide live in-person and remote hardware and software technical support to 2,500+ sales team members

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Learn and master third-party GPS hardware and software

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Conduct ongoing training and other learning sessions related to implementation and use of GPS technology

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Test and implement new and/or revised GPS hardware and software as needed

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DATA ROLE

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Manage databases of GPS devices

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Manage GPS Software database nightly

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Assist with future sales routing efforts as needed

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PROJECT ROLE

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Jump into a project team, learn, and make recommendations going forward on how to better manage this project.

Manage tasks as they are delegated, quickly and efficiently (speed is key)

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Strong technical hardware and software troubleshooting capabilities (hand held technology or mobile devices helpful).

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Strong Project Management skills and ability to execute to a plan and timeline.

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Ability to effectively communicate with co-workers both live and remotely to resolve issues.

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Ability to work independently as well as in a team.

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Experience working with and supporting users at all levels of the organization.

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Exceptional problem solving and interpersonal skills.

Must be personable, approachable and willing to help others at all times.

Qualifications

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Experience in supporting and troubleshooting hardware and software technology.

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Exceptional interpersonal skills required (previous customer service experience ideal).

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Strong analytical, organization and communication skills.

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Proficiency in Microsoft Excel is desired (database skills helpful).

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Ability to be delegated to, and work in and outside of a group

Job

Operations

Primary Location

United States-Texas-General Office

Organization

Operations

Schedule

Full-time

Recruiter

Brittany Tilley

About this company
19 reviews
Glazer's Wholesale Drug Company, named during Prohibition when only drugstores and drug wholesalers could deal in liquor, is a...