Join our team of customer service professionals! The concierge is the first person to greet our residents and guests. It requires excellent interpersonal skills and ability to handle a variety of situations and tasks.
Miralea is a premier independent living community on Masonic Homes of Kentucky’s Louisville campus, offering 90 apartment residences and 12 patio homes. The $43.8 million community offers luxury, custom-designed residences with upscale amenities. Miralea is the first life care community in the Louisville area and opened in November 2012.
The Masonic Homes of Kentucky is a leader in senior living communities and provides a full range of lifestyles and services for independent living, assisted living, personal and skilled care.
We are a 2012 and 2013 Best Place to Work in Kentucky and a national Best Non-Profit to Work For! Join our team of excellent professionals!
The Miralea Concierge provides excellent service by ensuring that the needs and requests of Miralea residents and guests are met. Services may include scheduling valet and transportation service, reservations, documenting maintenance requests, and other customer service related tasks. Receptionist duties including greeting residents and guests, answering the phone, and administrative projects as assigned. Must be knowledgeable, resourceful, and responsive. Confidentiality and professionalism is absolutely necessary.
Provides excellent customer service for residents and guests.
Greets residents and visitors, and monitors building access
Receives and directs in-coming phone calls
Responds to resident requests for information; responds to resident feedback and addresses concerns in a timely, professional manner
Provides transportation reservation service
Maintains daily maintenance and service records
Performs general Administrative duties
Perform routine clerical tasks as assigned and for other departments as needed
Maintains lobby area and makes sure it is presentable
Contact for common space reservations, tracking reservations, and assisting with set up and equipment needs.
Masonic Homes of Kentucky is an Equal Opportunity Employer. For employees who work at least 20 hours, PTO time will be accrued and employee may be eligible for participation in the 403b retirement plan. Competitive salary commensurate with experience. Excellent work environment.
Education Requirements (Any)
- Bachelors Degree
- High School Diploma or GED
City of Louisville, KY
- 3 years ago - save job