Job ID #: 23589
Company : Expedia, Inc.
Location : USA - WA - Bellevue
Functional Area : Business Analytics
Employment Type : Full-Time Regular
Education Required : Bachelors
Experience Required : 3-5 Years
Relocation Provided : Yes
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Position Overview: We are looking for an experienced Sr. Business Analyst to drive Infrastructure Planning initiatives relating to demand and capacity management. This individual will also provide day to day management of relationships with external Infrastructure Service providers, and stay up to date on vendor capabilities, and costs. The successful candidate will be able to communicate complex technical concepts to non-technical stakeholders and will be experienced with data analysis, facilitating cross-organizational forums and managing small to medium sized project efforts.
Develop and lead infrastructure planning and capacity planning and analysis efforts pertaining to demand and capacity.
Independently manage multiple simultaneous work efforts.
Manage day to day engagement with several key vendors, including administrative duties such as invoice processing, arranging QBRs, developing processes and communicating services roadmaps internally
Document plans according to appropriate best practices
Assign priorities to multiple competing activities quickly ad effectively balancing short and long term needs
Articulate financial and non-financial business impact of decisions, plans, issues and risks
Actively partner with Expedia's multiple business units and teams; and maintain productive relationships with teams and stakeholders in remote offices around the globe
Understand and work with data and data structures to improve capacity planning and reporting
Independently provide analysis and reports to support key decision makers
Develop communication and training materials that target a wide variety of audiences to ensure the successful implementation of initiatives
Prior success as a Business, Systems or Reporting Analyst in Infrastructure
Experience and success with data modeling and capacity planning concepts
A history of success working effectively and delivering work efforts in a large cross-functional organization
Able to apply insights from other areas to solve problems effectively.
Demonstrate an ability to independently make good decisions related to his/her work stream based on incomplete or imperfect information.
Demonstrate an awareness of budgetary impacts of their decisions.
Experience with vendor management and/or procurement
Able to analyze information to assess gaps and identifies opportunities for process improvement and cost efficiencies
Demonstrate understanding of ITIL process framework
Interface with internal customers throughout the organization to ensure that processes and procedures are documented and productivity gains are achieved and maintained.
Identify opportunities for improving business processes.
Excellent process mapping skills and analysis, and creating management reporting
Experience with Process Development and Improvement utilizing methods such as Six Sigma/Lean/ITIL
Proficient in the use of PowerPoint, Word, Excel, Visio, SharePoint, and MS Project.
Experience with Data Center Infastructure capacity planning a plus
Lean and Six Sigma tools and methodology experience, a plus
Core Competencies :
Strong Collaboration skills
Strong analytical and problem-solving skills.
Strong documentation skills.
Work Experience and Education Guidelines :
3-5 years related experience as a technology analyst or engineer
Bachelors degree in related field
ITIL, Six Sigma and/or Project Management Certifications a plus
Our mission is to revolutionize travel through the power of technology.
Collectively, the Expedia, Inc. brands cover virtually every aspect of researching, planning, and booking travel, from choosing the best airplane seat, to reading personal travel reviews of hotels, to planning what to do in a destination once you arrive. The Expedia, Inc. portfolio serves both leisure and business travelers with tastes and budgets ranging from modest to luxury. Expedia delivers consumer travel demand from nearly every continent to nearly 149,000 hotels and hundreds of airlines, tour operators, car rental companies and destination services supply partners. Please visit http://bit.ly/expediabrands to learn more about our travel brands.
This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.
Expedia - 19 months ago
As citizens of Expedia we don’t have a national anthem or a native dish (okay, maybe beer and late-night sliders), but we do have a...