Sr. Business Analyst II - Infrastructure Planning
Expedia, Inc. - Bellevue, WA

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Job ID #: 23589
Company : Expedia, Inc.
Location : USA - WA - Bellevue
Functional Area : Business Analytics
Employment Type : Full-Time Regular
Education Required : Bachelors
Experience Required : 3-5 Years
Relocation Provided : Yes
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Position Description

Position Overview: We are looking for an experienced Sr. Business Analyst to drive Infrastructure Planning initiatives relating to demand and capacity management. This individual will also provide day to day management of relationships with external Infrastructure Service providers, and stay up to date on vendor capabilities, and costs. The successful candidate will be able to communicate complex technical concepts to non-technical stakeholders and will be experienced with data analysis, facilitating cross-organizational forums and managing small to medium sized project efforts.

Responsibilities :
Develop and lead infrastructure planning and capacity planning and analysis efforts pertaining to demand and capacity.

Independently manage multiple simultaneous work efforts.

Manage day to day engagement with several key vendors, including administrative duties such as invoice processing, arranging QBRs, developing processes and communicating services roadmaps internally

Document plans according to appropriate best practices

Assign priorities to multiple competing activities quickly ad effectively balancing short and long term needs

Articulate financial and non-financial business impact of decisions, plans, issues and risks

Actively partner with Expedia's multiple business units and teams; and maintain productive relationships with teams and stakeholders in remote offices around the globe

Understand and work with data and data structures to improve capacity planning and reporting

Independently provide analysis and reports to support key decision makers

Develop communication and training materials that target a wide variety of audiences to ensure the successful implementation of initiatives

Qualifications :
Prior success as a Business, Systems or Reporting Analyst in Infrastructure

Experience and success with data modeling and capacity planning concepts

A history of success working effectively and delivering work efforts in a large cross-functional organization

Able to apply insights from other areas to solve problems effectively.

Demonstrate an ability to independently make good decisions related to his/her work stream based on incomplete or imperfect information.

Demonstrate an awareness of budgetary impacts of their decisions.

Experience with vendor management and/or procurement

Able to analyze information to assess gaps and identifies opportunities for process improvement and cost efficiencies

Demonstrate understanding of ITIL process framework

Interface with internal customers throughout the organization to ensure that processes and procedures are documented and productivity gains are achieved and maintained.

Identify opportunities for improving business processes.

Excellent process mapping skills and analysis, and creating management reporting

Experience with Process Development and Improvement utilizing methods such as Six Sigma/Lean/ITIL

Proficient in the use of PowerPoint, Word, Excel, Visio, SharePoint, and MS Project.

Experience with Data Center Infastructure capacity planning a plus

Lean and Six Sigma tools and methodology experience, a plus

Core Competencies :
Strong Collaboration skills

Strong analytical and problem-solving skills.

Strong documentation skills.

Work Experience and Education Guidelines :
3-5 years related experience as a technology analyst or engineer

Bachelors degree in related field

ITIL, Six Sigma and/or Project Management Certifications a plus

About Expedia:
Our mission is to revolutionize travel through the power of technology.

Collectively, the Expedia, Inc. brands cover virtually every aspect of researching, planning, and booking travel, from choosing the best airplane seat, to reading personal travel reviews of hotels, to planning what to do in a destination once you arrive. The Expedia, Inc. portfolio serves both leisure and business travelers with tastes and budgets ranging from modest to luxury. Expedia delivers consumer travel demand from nearly every continent to nearly 149,000 hotels and hundreds of airlines, tour operators, car rental companies and destination services supply partners. Please visit to learn more about our travel brands.

This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.

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