Deloitte Digital does mobile. Here, left-brain meets right, and business, creative, and technology intersect. We're all about creating digital experiences that make sense for our clients and keep their audiences coming back for more. And we're more than bright and shiny apps- we deliver exceptional mobile solutions for top brands, and we have a great time doing it.
An Engagement Manager (EM) will be responsible for developing, maintaining and growing client relationships and leading project teams from project planning through execution, while specifically managing the day to day design and implementation of mobile/digital solutions. The EM will effectively identify and solve project-related problems that are technical, business and resource specific. Facilitates brainstorming sessions, project kick-offs, sprint planning, and retrospectives/post-mortem. Works with cross-functional teams to identify and enact continuous improvements to the project-delivery process.
Engagement Managers are expected to contribute to the company's growth and development in a variety of ways, including:
Engagement Management: Lead engagement planning and budgeting; mobilize and manage engagement teams; define deliverable structure and content; facilitate buy-in of proposed solutions from top management levels at the client; direct on-time, quality delivery of work products; manage engagement economics; manage engagement risk
Client Management: Manage expectations and day to day interactions with executive clients and sponsors
Business Development: Develop and maintain contact with top decision makers at key clients; organize and lead pursuit teams; participate and lead aspects of the proposal development process; contribute to the development of proposal pricing strategies
People Development: Perform role of counselor and coach; provide input and guidance into the staffing process; actively participate in staff recruitment and retention activities; provide leadership and support for delivery teams and staff in local offices
Engagement Managers are required to have :
Minimum 6 years relevant consulting or industry experience in mobile, user experience, digital or ecommerce Minimum 2 years of experience managing technology engagements Experience leading a team of direct reports Willingness to travel up to 30% In addition, successful Engagement Managers will also have the following preferred skills:
At least 1 year of experience in developing or managing iPhone, Android or enterprise-class applications Understanding of how handset handsets are architected and interact with networks Subject matter expert in mobile technologies and software project methodologies Scrum certification or experience Project Management Professional (PMP) certification or other project/program management training Experience leading pursuit or sales team Experience leading a team of direct reports Strong oral and written communication skills, including presentation skills Strong problem solving and troubleshooting skills Ability to work both independently and as part of team Willingness to mentor junior staff Strong analytical and technical skills Bachelor's Degree Deloitte is one of the leading professional services organizations in the United States, specializing in audit, tax, consulting and financial advisory services with clients in more than 20 industries. We provide powerful business solutions to some of the world’s most well-known and respected companies, including more than 75 percent of the Fortune 100.
At Deloitte, you can have a rewarding career on every level. In addition to challenging and meaningful work, you’ll have the chance to give back to your community, make a positive impact on the environment, participate in a range of diversity and inclusion initiatives, and find the support, coaching, and training it takes to advance your career. Our commitment to individual choice lets you customize aspects of your career path, your educational opportunities and your benefits. And our culture of innovation means your ideas on how to improve our business and your clients’ will be heard.
Visit www.deloitte.com/us/careers to learn more about our culture, benefits and opportunities.
As used in this document, “Deloitte” means Deloitte LLP and its subsidiaries. Please see www.deloitte.com/us/ about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. Deloitte LLP and its subsidiaries are equal opportunity employers.
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