Spa Receptionist
Stonewall Resort - Roanoke, WV

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Responsible for day to day operations of desk including setting appointments, working Micros, answering questions, and ensuring cleanliness of spa.
  • Perform all duties in a professional manner and in accordance with company policies.
  • Answer spa desk phones.
  • Set appointments for guests and clients
  • Have clients fill out intake forms.
  • Use micros to ring up sales and keep track of bank.
  • Answer questions on spa treatments
  • Keep desk area neat.
  • Report all issues and concerns to Spa manager
  • Knowledge of all products and treatments
  • Retail of all products
  • Flexibility to work a varied schedule due to business levels and industry demand.
  • Follow all safety procedures to ensure a safe working environment.
  • Give clear and concise directions to various locations in the resort
  • Answer guest questions using excellent customer service skills
  • Must be well groomed, with nametag on at all times while working on the property.
  • Must be well-mannered, display a helpful attitude at all times, greet guests when encountered, show appreciation to the guest for being at the resort, show willingness to help guests and employees at all times.
  • Provide assistance in other job classifications as determined necessary by immediate superior.

  • Requirements
    • Excellent customer service skills.
    • Dependable and Responsible
    Technical Requirements:
    • Must live in the local area or within commuting distance.
    • Excellent people skills.
    • Computer experience strongly desired.

    Compensation Wage $7.25 per hour Hours Part Time, Seasonal

    Benefits
    • Free meal per shift
    • Company matched 401-k
    • Company Hotel Travel Discounts
    • We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability.

    Benchmark Hospitality International - 22 months ago - save job - copy to clipboard
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