Applications Specialist
CareSource - Dayton, OH

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Essential Functions:
1. Lead development projects from inception/design through implementation.
  • Coordinate vendor relationships and commitments on project involvement/deliverables.
  • Design and implement systematic approaches and alternatives
2. Identify and document business requirements for new development projects and prepare detailed technical specifications from which programs or infrastructure can be built.
  • Conduct preliminary studies to define needs and determine feasibility
  • Confer with clients and analyze business/functional requirements
  • Develop procedures for moving program changes, enhancements, etc. into IT production processing.
  • Understand and relate business/functional requirements to application/infrastructure requirements.
3. Lead service support activities and initiatives
  • Initiate and lead support activities including problem analysis, technical evaluation, work estimates, and implementation services.
  • Coordinate support or project activities with all applicable constituents including customers using the systems, IT staff supporting the systems, vendors/third parties, and/or business managers.
  • Identify and lead, as assigned, resources and communications to facilitate work completion.
4. Provide technical guidance, training, and work direction to less experienced system engineers
  • Demonstrate technical proficiency in development and implementation of medium and complex systems and/or computing infrastructure through ability to guide others.
  • Strong learning competency and ability to teach others.
  • Advanced troubleshooting and problem solving capabilities
5. Assist other IT team members in understanding policies, operating procedures, and responsibilities
  • Mentor and train new IT team members to assist them in orientation to policies, procedures, and responsibilities.
  • Provide ongoing mentorship and support for questions, problems, and ideas.
  • Serve as an escalation point for system engineers to escalate problems and inquiries requiring further evaluation beyond the associated skill level.
6. Establish and maintain professional working relationships between IT and its customers and constituents.
  • Represent IT in project and/or business meeting and engagements.
  • Lead conference calls or visits with vendors/third parties.
  • Introduce new customers to IT services to assist in familiarizing them with appropriate systems, services, policies, and procedures.
Position Requirements

  • 3- 5 Years experience working in a medium or large operating environment supporting 100,000+ transactions per month.
  • 1 ' 3 Years experience supporting a minimum 100 person computing community.
  • Experience translating business requirements into technical specifications
  • Overall knowledge and understanding of IT environment
  • Applicable technical certifications preferred. i.e. MCSE*; MCSD*, CCNA*, CCNE*, CISSP* * may train to
Technical Skills:
  • Advanced PC skills
  • 2-4 years of programming or system analysis experience
  • Advanced troubleshooting and problem solving capabilities
  • Training and/or experience working with at least 3 Microsoft products including Windows Server, Desktop Operating System, SQL, Exchange, Project, and Visio
  • Keep current on technologies through self-directed learning
Knowledge & Skills
  • Excellent oral and written communication skills
  • Ability to manage time effectively
  • Effective organization and prioritization skills
  • Effective facilitation and interpersonal skills
  • Effective management and leadership skills
Educational Requirements

  • BS degree in MIS or Computer Science, or equivalent work experience
License Requirements




About the Organization
CareSource is the 2nd largest Medicaid managed health care plan in the country, and our strength lies in our experience. CareSource provides a full spectrum of services for the administration of public-sector health care programs, serving more than 900,000 Medicaid consumers in Ohio and Michigan.
Our health plans are founded on the principles of quality and service delivered with compassion and a thorough understanding of Medicaid, Medicare, and the associated regulatory environments. We offer a unique approach to managed care through the process efficiencies and value-added benefits we offer to our members and the health care providers we partner with to serve them. As a managed health care organization, CareSource focuses on prevention with a goal of improving member health and the quality and accessibility of health care services for Medicaid consumers. CareSource assists in the coordination of member care by partnering with a defined network of participating doctors, hospitals and other health care providers.
CareSource Benefits
CareSource is an equal opportunity employer that offers a drug and tobacco free environment and a competitive compensation and benefits package to full-time and part-time employees who work at least 24 hours per week.

The benefits package includes:
  • Health, dental and vision insurance
  • Flexible spending accounts (health and dependent care)
  • Life insurance
  • Accidental death and dismemberment insurance
  • Short- and long-term disability insurance
  • 401(k) retirement plan
  • Liberal paid personal time to be used on a discretionary basis for sick leave or as scheduled time off
  • Eight paid holidays and a floating holiday
  • Educational reimbursement
For more information about CareSource, please see About Us on our website,

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