Loss Prevention Agent - Gap Kids/Baby Gap/Gap Maternity - Christiana Mall
GAP Inc - Newark, DE

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Responsible for protecting the assets of the company, including the employees through prevention, awareness, communication and deterrence. Responsible for making safe apprehensions through following the apprehension guidelines. Responsible for the timely training of all new hires on Loss Prevention policies and procedures. Work closely with store management to increase Loss Prevention awareness, maintain operational excellence and minimize the overall losses.

Contribute to shortage reduction

Work with store personnel to identify inventory shortage opportunities and recommend solutions

Audit compliance to physical security standards

Identify employee theft and assist with internal investigations at the direction of Loss Prevention leadership

Recover assets and / or make safe apprehensions following company apprehension policies

Audit compliance to company operational procedures


Participate in storewide and individual sales associate meetings

Ensure Loss Prevention Awareness Center is current and up to date.

Create and maintain awareness by promoting available resources (Code of Business Hotline, LP awareness center, etc.)

Participate in the on boarding process of new hires.

Operations & Safety

Maintain in store complete case paperwork, and ensure completion in a timely manner

Work with management on ensuring operational compliance

Serve with management to ensure safe work environment

Train and audit compliance to store safety standards (Code Adam, emergency exits, evacuation procedure, etc.)

Communicate daily activities to the Loss Prevention Manager/ Loss Prevention Supervisor / District Loss Prevention Manager / Regional Loss Prevention Manager and or the General Manager / Management team.

Interfaces with Field /Corporate business partners (i.e. Human Resources, Legal, Operations and Employee Relations)


Knowledge, skills & abilities:
Excellent communication, written and verbal

Must be able to communicate with all levels of staff and management

Ability to evaluate circumstances and make timely decisions based on the company apprehensions guidelines

General operating knowledge of retail CCTV systems

Minimum educational level:
High schools graduate or equivalent

Minimum experience:
1-2 years or retail experience preferred

State certification required, where applicable

Physical Requirements:
Ability to work nights and weekends appropriately to retail business needs

Must be able to stand / walk sales floor for


hours at a time

Must be able to lift and carry 20lbs.

Regular time and attendance is an essential function of the job

Primary Location





Loss Prevention