Engr Technical Support Tech 1/2
Boeing - Oklahoma City, OK

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Receives, compiles, analyzes and formats data to provided documentation that assists internal customers in the development of engineering life cycle products, services and processes. Assists with data collection and development of engineering data. Uses standard guidelines to verify products meet regulatory conformance and contractual compliance of products by checking that quality standards are met and configuration control enforced. Maintains products, processes and services to ensure consistent quality. Assists with the verification of products and documents results and ensures defects are identified for resolution. Maintains design documentation by using company/industry standards. Assists with the collection of customer requirements and assists with inputs to in the web pages. Works under supervision.

Competencies

General
[ + ] Adaptability
Tries to understand changes in work-group tasks, situations, and the department as well as the logic or basis for change; occasionally seeks information about changes affecting their individual job. Treats changes and new situations as opportunities for learning or growth; focuses on the beneficial aspects of change; speaks positively about the change to fellow work group members. Quickly modifies behavior to deal effectively with changes in the work environment; readily tries new approaches appropriate for new or changed situations; does not persist with ineffective behaviors.
[ + ] Build Positive Relationships
Tries to build effective working relationships with fellow work group members. Asks for and provides information to clarify situations. Tries to expand on original ideas, enhances others' ideas, and contributes own ideas about the issues at hand. Places higher priority on work group goals rather than on own goals. Seeks agreement from fellow work group members to support ideas; explains value of actions. Establishes good interpersonal relationships by helping people in work group feel valued, appreciated, and included in discussions (enhances self-esteem, empathizes, involves, discloses, supports).
[ + ] Communication
Makes an effort to clarify purpose and importance; stresses major points; follows a logical sequence. Tries to keep the audience engaged through use of techniques such as analogies, illustrations, humor, an appealing style, body language, and voice inflection. With guidance from others frames messages in line with audience experience, background, and expectations; tries to use terms, examples, and analogies that are meaningful to the audience. Occasionally seeks input from audience; checks understanding; tries to present message in different ways to enhance understanding. Uses syntax, pace, volume, diction, and mechanics appropriate to the media being used. Interprets messages from others and responds appropriately; at times requires guidance from others on how to respond.
[ + ] Customer Focus
Understands customers and their needs and considers such factors in the completion of day-to-day job tasks and responsibilities; supports more experienced employees as required to develop and sustain productive customer relationships; uses available information to understand customer related circumstances, problems, and needs; considers how day-to-day actions will affect customers; responds quickly to help more experienced employees meet customer needs and resolve problems.
[ + ] Managing Work
Has a general sense of more critical and less critical activities and tasks within own work group; adjusts priorities when appropriate. Tries to ensure that required equipment and/or materials are in appropriate locations so that own and others' work can be done effectively. Allocates own time to complete work; tries to coordinate own and others' schedules to avoid conflicts. Has a general understanding of available resources (individuals, processes, departments, and tools) to complete work efficiently. Generally uses time effectively and usually prevents irrelevant issues or distractions from interfering with work completion.
[ + ] Systems Thinking
Gains understanding of job tasks and processes and how they contribute to meeting work group objective(s). Identifies non-value-adding tasks and alerts more experienced employees for possible improvements. Participates in changes to job/role structures and processes as directed by supervisor.
Technical
[ + ] Analytical Skills
Basic - Skill and ability to: collect, organize, synthesize, and analyze data; summarize findings; develop conclusions and recommendations from appropriate data sources.
Preferred - Skill and ability to: collect, organize, synthesize, and analyze data; summarize findings; develop conclusions and recommendations from appropriate data sources at the work group level.
[ + ] Document Management
Basic - Basic knowledge of infrastructure architecture used to account for and correctly archive documents.
Preferred - General knowledge of infrastructure architecture used to account for and correctly archive documents.
[ + ] Information Technology Fluency
Basic - Basic ability to use personal computing hardware and software to enter basic project information, such as, task status, cost tracking, and constructing/building simple reports and presentation material as directed by higher level employees.
Preferred - General ability in the use of personal computing hardware and software to enter project information, such as, task status, cost estimating, and tracking. General knowledge of processes and tools to maintain, archive, and retrieve digital files. General knowledge of constructing/building reports and presentation materials as needed for assigned projects or in support of higher-level project leads on large projects.
[ + ] Process Measurement
Basic - Basic ability to identify and create qualitative or quantitative measures of success and failure. Basic ability to select key parameters and monitor progress, provide updates of performance, and plot trends over time.
Preferred - General ability to identify and create qualitative or quantitative measures of success and failure. General ability to select key parameters and monitor progress, provide updates of performance, and plot trends over time.

Basic Qualifications For Consideration

Are you willing to travel to other Boeing locations as required to support program activities?

This position requires that you work out of Oklahoma City, Oklahoma. Do you currently reside in the Oklahoma City, Oklahoma area (where relocating would not be required) or are you willing to relocate at your own expense?

Do you meet the criteria described in the "Typical Education / Experience section" of this requisition?

Typical Education/Experience

Level 1 - AA degree in related discipline.

Level 2 - AA degree in related discipline and typically 1 or more years of related experience or an equivalent combination of education and experience.

Boeing - 14 months ago - save job - block
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The Boeing Company (Boeing) is involved in the design, development, manufacture, sale and support of commercial jetliners, military...