Mirage - Las Vegas, NV

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Greet every guest in a prompt, friendly, courteous and professional manner.
  • Offer a cordial farewell and thank guests for dining upon departure.
  • Communicate constantly with Servers, Bussers and Management to ensure efficient operations.
  • Seat guests in a timely and efficient manner.
  • Create accurate dinner reservations in the computer for guests either in person or over the phone.
  • Seat all stations equitably assuring equal distribution of parties.
  • Keep work area clean and neat.
  • Ensure floor is free of spills and debris.
  • Maintain knowledge of property outlets, special events, concerts and promotions.
  • Answer phone properly and promptly giving name of restaurant and identifying self.
  • Ensure tables are properly set.
  • Ensure knowledge of comp and coupon policies.
  • Assist with initial guest complaints and inform manager on duty.
  • Ensure smooth transition at shift change, remaining on duty until relief is present.
  • Circulate stations making sure guests are receiving proper service and employees are in stations and being productive.
  • Performs other job related duties as assigned.


    • Excellent customer service skills.
    • Have interpersonal skills to deal effectively with all business contacts.
    • Professional appearance and demeanor.
    • Work varied shifts, including weekends and holidays.
    • High school diploma or equivalent.
    • Able to effectively communicate in English, in both written and oral forms.
    • At least 6 months previous experience in a fast-paced, high-volume, restaurant operation.
    • Basic computer experience.
    • Previous experience working in a similar resort setting.

    MGM Resorts International - 19 months ago - save job - block
    About this company
    51 reviews
    It's not your imagination -- MGM Resorts International (formerly MGM MIRAGE) is one of the world's largest gaming firms. The...