Director of Social Services
CareOne - Wilmington, MA

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Job Description:
The Director of Social Services is responsible for the day to day coordination and oversight of all aspects of the Social Service department. The Social Service Director will abide by and practice according to the company's Social Service Policies and Procedures Manual, State and Federal guidelines and the National Association of Social Workers’ “Code of Ethics”. Social Service functions include but are not limited to: supervising social service staff, direct services, advocacy, counseling, service coordination, education, in-servicing, policy and program development and community relations.

Reporting to: *
  • Administrator
Essential Duties and Responsibilities: *
  • Plan and direct a comprehensive social service program which provides for support services for residents and families. *
  • Participate in an interdisciplinary team approach to better serve the needs of the Center population. *
  • Provide for therapeutic intervention to help residents cope with the social and psychological aspects of their illnesses, impairments, or disabilities as well as their feelings about institutionalization and separation from family, community, physical and emotional loss. *
  • Maintain written documentation in the resident medical record per the company's policy. *
  • Perform an initial evaluation/assessment of each resident’s psychosocial needs to be placed on the medical record. Written documentation at least quarterly is required for each resident. Short term residents require ongoing written documentation. *
  • Develop social service component of the resident’s plan of care identifying specific problems, goals and approaches. *
  • Participate in and coordinates per the company's policy interdisciplinary care planning conferences at the time of admission and at the required intervals, thereafter in order to assist develop and revise the overall plan of care for residents. *
  • Have knowledge and training on MDS 3.0. *
  • Ensure and documents that residents and/or families have input into the care planning process. *
  • Act as a liaison between residents, families and outside agencies and the Center Administrator to ensure the resident rights are maintained and upheld. *
  • Responsible for conducting family meetings as needed i.e. new admission group meetings, support group, family and friends council. *
  • Function in a management capacity and adheres to all policies and procedures of the Center as a representative of the Company's Centers’ Administration. *
  • Perform administrative requirements such as completing necessary forms and reports under the direction of the Administrator and submitting such reports to the Administrator and/or consultants as required. *
  • Facilitate discharge planning including the development of an organized discharge plan for all residents. *
  • Concern self with the safety of all Center customers in order to minimize the potential for fire and accidents. *
  • Ensure that the Center adheres to legal, safety, health, fire and sanitation codes by being familiar with his/her role in carrying out the Center’s fire, safety and disaster plans and by being familiar with current MSDS. *
  • Put customer service first and adheres to the company's Culture of Excellence Pledge. *
  • Ensure that residents and families receive the highest quality of service in a caring and compassionate atmosphere which recognizes the individuals’ needs and rights. *
  • Coordination of admissions to the facility through generating referrals. *
  • Developing and maintaining relationships with area referral sources. *
  • Verifying insurance coverage through computer systems or verbal authorization. *
  • Conducting tours of the facility for all outside interested parties. *
  • Perform other duties as requested.
Job Requirements:

Education: *
  • Master's Degree in Social Work or a human services field including but not limited to, Sociology, Special Education, Gerontology, or Counseling and Psychology. *
  • Need to possess a LCSW or LICSW as required by the State of or need to possess any certification and/or licensure required by State regulations.

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