Outreach Coordinator (RN)
Arkansas Children's Hospital - Little Rock, AR

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Position Summary

The ACH Burn Center Outreach Coordinator serves to oversee the development, implementation and direction of statewide Burn Center Outreach activities in the promotion of burn and fire prevention. The Outreach Coordinator sets goals for the department and maintains awareness of community needs in relation to the hospital's mission statement and in conjunction with the Director. The Outreach Coordinator works to promote the Burn Center while also partnering with other organizations, coalitions and community groups with joint interest in burn and fire prevention.

Position Duties


Department and Project Management

Develops, implements and evaluates departmental goals and action plans which support the hospital mission statement.
Collects and researches data related to fire and burn prevention.
Serves as an ACH representative for community groups and task forces aimed at fire and burn prevention.
Serves as a resource to fire departments and other organizations with fire and burn prevention programs.
Completes responsibilities in a timely manner through effective organization, setting priorities, delegation, and time management skills.
Demonstrates an understanding of the operational and strategic linkage between one segment of the organization with other segments.
Ensure completion or written documentation of educational activities.
Collaborates with other educators and organizations to provide and facilitate educational opportunities.
Maintains accurate files and statistics on all outreach programs and provides regular reports to the Burn Leadership team.


Applies the technical knowledge, skills and experience to successfully do the job.

Develops, implements and ensures compliance with ACH policies and procedures, regulatory and legal requirements and current health care standards.
Develops and implements necessary quality improvement activities to assure the ongoing quality of outreach programs and ACH representation in the community.


Staff Development

Recruits, interviews and hires qualified staff in accordance with ACH policies and procedures.
Manages performance by assessing staff competency and providing constructive feedback on initial hire, on an ongoing basis and during annual performance appraisals.
Evaluates needs, assigns and directs staff to prioritize and coordinate service responsibilities on a day-to-day basis.


Fiscal Management and Resource Utilization

Plans, develops monitors, and assumes accountability for operating within the annual departmental budget.
Helps to secure outside Specified Purpose funding for the department, provides awareness of department activities to donor groups, and effectively supplement departmental budget based on these funds.



Maintains awareness of community needs and works to develop and coordinate hospital activities in the promotion of burn and fire prevention.
Leads in the development and implementation of outreach programs and in selecting appropriate educational and informational materials for use in these varied programs.
Establishes and builds partnerships when appropriate with other organizations dedicated to the issues related to burn and fire prevention.
Serves as a role model and mentor for assigned staff by consistently demonstrating professionalism.
Assumes accountability for delegation of educational activities.
Participates on, and meets attendance standard for one ACH or Nursing Division Committee that impacts patient/family care.
Assumes responsibility for professional development and integration of acquired knowledge and skills into practice.
Facilitates positive communication by utilizing available communication tools (OA, staff meetings, and bulletin boards) to remain informed, share input and ideas, and assist others to stay informed.
Participates in ACH, community, and national organizations as appropriate to maintain and share expertise related to assigned patient populations.
Completes 10 contact hours per year of appropriate continuing education related to current practice area and role responsibility.

Position Qualifications

Education Requirements

Bachelor's degree from four-year college or university
  • Field of Study: RN, BSN required. Note: Must complete certification specific to patient population by December 2015.

Master's degree or equivalent degree
  • Field of Study: MSN preferred.

Experience Requirements

5 years total experience required

  • which includes 5 years of fire service or health education experience
  • which includes 1 year of RN experience
  • which includes 1 year of teaching experience

1 year Burn and/or ICU experience


1 year supervisory or management experience


Certification/License/Registry Requirements

RN License (AR or Compact State)

  • Candidate must possess at time of hire

Skill Requirements

Experience with Microsoft Word software required. (Access, Word, Excel, PowerPoint).


Excellent organizational skills required.


Excellent written and verbal communication skills required.


Ability to manage multiple deadlines and tasks.


Good decision making skills required.


Ability to communicate effectively with the public and to positively promote the hospital to all audiences.


Physical Requirements

Physical Activity - Stand


Physical Activity - Walk


Physical Activity - Sit


Physical Activity - Use hands to finger, handle, or feel


Physical Activity - Reach with hands and arms


Physical Activity - Stoop, kneel, crouch, crawl, twist, or bend


Physical Activity - Talk or hear


Physical Activity - Taste or smell


Physical Environment - Inside Office Environment / conditions


Physical Environment - Infectious disease


Physical Environment - Blood or bodily fluid


Lifting/Pushing/Pulling Weight - Up to 100 pounds
  • (Manage safely with assistance of equipment or another person)
  • * This position may require a fitness for duty evaluation

Noise Level - In general, the noise level for this position is considered to be:


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As the only pediatric medical center in the state, Arkansas Children's Hospital (ACH) serves the youngest Razorbacks from birth to age...