Elliot Hospital, a leader in healthcare, is dedicated to providing its community with excellent
services offered with dignity, caring, and respect.
Director of Patient Access
Position reports to the Vice President, Revenue Cycle for Elliot Health System (EHS) in Manchester, NH. Responsible for maintaining a strategic and leadership role in a high-profile group tasked with improving revenue results by taking a global view of processes, functions and interdependencies from pre-service activities through bed management, registration, referral management and financial counseling.
Responsible for developing department standards, coordinating with all facets of the revenue cycle, developing and managing through the use of Key Performance Indicators, Dashboards and Benchmarks, proactively managing the safe, efficient and positive processing of patients through the Patient Access flow,
maintaining positive and strong internal client relationships,
developing a thorough understanding of systems, processes and entity-specific registration requirements, contributing to the proactive identification of opportunities for revenue cycle improvement and enhancement, providing hospital and practice management with interpretation of standard operational, patient access and budget data on a monthly basis. Plays an active role in the development of enterprise wide revenue cycle strategy that aligns with EHS’s core mission and is supportive of the overall organizational strategic plan, goals and objectives.
Proven track record of excellent communication and interpersonal skills required as well as assisting individuals of all levels in the organization, including patients, in discussing and resolving patient account concerns. Bachelor’s degree in Business, Finance, Healthcare Administration or Management required. Master’s degree in Business or Healthcare Administration preferred. Minimum of 8 years’ experience in similar management position in the healthcare industry required. Experience in a similar management position with a large acute care hospital, health system or academic medical center preferred.
Strong PC skills (e.g., MS Word, Excel, PowerPoint, Project, Visio) and system experience related to multiple databases and computer logic required.
Elliot Health System is an Equal Opportunity Employer and an Affirmative Action Employer.
Elliot Hospital - 20 months ago
Elliot Health System provides medical care to southern New Hampshire. The health care organization operates Elliot Hospital, an acute care...