Business Systems Analyst
Travelers - Hartford, CT

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Solid reputation, passionate people and endless opportunities.

That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.

The Catastrophe Strategy & Analysis division is seeking a self-motivated Business Systems Analyst to help enhance and maintain our Data Modeling Systems. You will be joining a group of dedicated professionals charged with leading Travelers to be in position to endure catastrophic loss from natural and man-made perils.

This position will work closely with our business customers and the IT Development Team. The Business Systems Analyst will work in a team environment analyzing business problems, devising solutions, producing documentation, and supporting the software development. This individual will ensure that the Catastrophe Strategy & Analysis systems deliver the functionality that both our internal and external customers need. This individual will also be expected to become an expert on the business, products and workflow.

¿ Analyze business needs and processes, and develop detailed requirements documentation for changes, enhancements, and new development.
¿ Research and analyze business problems to determine if systems solutions are advisable and available.
¿ Determine impacts to workflow and assist in the development of new workflows.
¿ Support both large enhancements and ongoing system maintenance work simultaneously.
¿ Support the planning and execution of testing.
¿ Assist in troubleshooting application issues with the business and development teams.
¿ Assist and support the definition, development, and implementation of systems-based and non- systems-based solutions.
¿ Build close working relationships with both business and IT partners.
¿ Build understanding of the business unit supported.
¿ Provide management with accurate and timely status information.

¿ BA/BS in MIS, Computer Science, Communications or related field (GPA of 3.4+ Preferred).
¿ 1 or more years experience performing business systems analysis.

¿ Experience with following business analyst competencies:
  • Requirements elicitation.
  • Requirements documentation.
  • Requirements management and communication.
¿ Ability to adjust priorities based on changing situations.
¿ Ability to embrace feedback and the desire to further develop skills.
¿ Excellent verbal and communication skills.

¿ Property / Casualty insurance knowledge.
¿ Experience with the following business analyst artifacts is preferred:
  • BRD (Business Requirements Document)
  • SRD (Systems Requirements Document)
  • Use Cases
  • Process Workflow Diagrams
¿ Ability to support change through collaboration, brainstorming, asking questions, and thinking outside of the box.
¿ Proficiency in Microsoft Access / SQL and working with large datasets.

Travelers is an equal opportunity employer. We actively promote a drug-free workplace.

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