Acct Mgr/Shift Mgr - Burlingame
Flying Food Group - Burlingame, CA

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Job Responsibilities:?Communicates with and maintains excellent customer relations with airline and flight crews.?Ensure that Airline Specification books are accurate?Pass on all information of any changes and substitution to appropriate personnel (Storeroom, Billing, Production, Transportation, etc.)?Conduct specification checks on food to ensure that correct products and food portions are being used?Ensure all Airline specifications are adhered to including menus, aircraft boarding, ramp safety, etc.?Assumes responsibility of all airline equipment inventories, send inventories on time and ensure airline cages are organized?Communicate with customers to obtain information, feedback on performance, receive complaints and analyze customer needs and expectation.?Identifies, researches and permanently resolves customer problems promptly.
Recognize and implements improvements that led to customer satisfaction.?Other duties as assignedJob Qualifications:
?Able to understand, read (English airline instructions), communicate and write in English. Must be Reliable ? Presentable & Professional.?Able to work with others as a Team Player and efficiently direct team. ?Able to work closely with customers in a fast paced environmnt.?Basic Math skills
?Computer literate ? use of Excel & Word?2-3 YEARS airline catering experience.?Knowledge of HACCP and FDA guidelines ?Target results and focused driven ?Self-motivator and team-leader?Good organization and communication skills?CDL required

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The food is really flying in this company's kitchens. Flying Food Group is a leading US provider of in-flight catering services to the...