Clinical Care Coordinator
University of Medicine & Dentistry of New Jersey - Camden, NJ

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Qualifications: Bachelor’s Degree in Nursing (BSN). Requires a NJ Registered Nurse License . Certified Case Management (CCM) certification preferred. Five (5) years of direct patient care experience required. Experience in acute inpatient, rehabilitation, sub acute, skilled facility, home care, or managed health plan. Familiarity with community resources and social service resources to assist patients with social needs. Completion of the HHI/Duke/Rutgers Population Care Coordinator Training Program within first three (3) months of position start date. Requires working knowledge of the following: utilization management principles; case/care management principles; health care contracts and benefit eligibility requirements; hospital structures and payment systems. Basic PC skills (MS Word/Excel). The following demonstrated skills and abilities are required: Data analysis skills. Highly developed interpersonal skills including motivational interviewing skills, in order to interact effectively and motivate patients to change behavior when necessary. Persuasive interpersonal skills. Ability to influence others while motivating them to change. Reasoning and problem solving ability. Multitasking and prioritization working in a high volume environment with little supervision. Working independently as well as in a team environment. Function within the standards of practice for case management. Exercise sound judgment. Take initiative in finding solutions to difficult and/or sensitive problems. Interpret clinical reports. Assess patient needs and develop a plan of action to address needs in collaboration with the primary care physician. Function in matrix environment. Apply an understanding of business fundamentals and administrative expense management of day-to-day decision-making. Strong analytical skills. Occasional travel may be required. Attendance at occasional HHI meetings and Learning Network will be required.

Responsibilities: The Patient-Centered Medical Home (PCMH) Clinical Care Coordinator (CCC) will work on a multidisciplinary healthcare team in a primary care setting. The CCC will focus on coaching and coordination of care for Horizon Blue Cross Blue Shield of New Jersey (Horizon) participating patients. The CCC will work alongside the physicians and office staff in a PCMH, focusing on identifying the needs of Horizon’s complex members while assisting the practice to develop a process for managing Horizon’s member population. Will promote patient-centered care, works side by side with primary care providers and medical home team members, and actively participate in multidisciplinary patient-centered team meetings. The CCC is a key role in the transformation of the medical practice into a Patient-Centered Medical Home.

New Jersey First Act/Residency Law:
Employment at UMDNJ is subject to the provisions of New Jersey First Act/ Residency Law which mandates new employees, who are not New Jersey residents, to establish primary residence in New Jersey within one year of their appointment, unless their position is on the exempt list or they successfully petition for exemption based on critical need or hardship. Additional information on this act is available at .

UMDNJ offers a competitive salary & comprehensive benefits package including on-site fitness center. Please note that the Stratford Campus is a tobacco free workplace. Affirmative Action/Equal Opportunity Employer, M/F/D/V. For more information, visit

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