At Loews Hotels, we provide a four-diamond AND MORE experience. AND MORE to us means supremely comfortable, vibrant and uniquely local. We constantly look for ways to delight our guests!
The Bellperson assists guests in transporting luggage to and from guest rooms, coordinates guests' needs, requests and inquiries.
Other duties and responsibilities may include but is not limited to:
* Deliver messages, amenities, etc to guest;
* Provide accurate directions, maps, brochures, etc.
* Assist the Front Desk in delivering quick and efficient service to hotel guests
At Loews Hotels, the people make the hotel.
Required Skills & Experience:
* Ability to stand throughout duration of shift
* A genuine desire to service guests
* Must be able to work a flexible schedule, including weekends and holidays
* Refined verbal communication skills required
* Must work well under pressure
* Must have the ability to interact with the guest to resolve complaints in a positive manner
* Customer service experience preferred